The Technology Lead Business Analyst is a senior-level position in the Compliance Organisation responsible for liaising between compliance and business stakeholders and technologists to exchange information pertaining to enhancements to the KYC technology systems in a concise, logical and understandable way. **Responsibilities:** + Develop creative technical and strategic solutions to meet compliance & business needs and manage complex, high volume applications in partnership technology teams + Manage multiple work streams and KYC applications across geographies for all lines of business + Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives + Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications & Skills:** + Extensive experience in business analysis or systems analysis + KYC & Compliance experience, or equivalent AML experience including knowledge of Global Regulatory frameworks + Proven diplomatic and analytical skills + Strong Stakeholder management and presentation skills + Experience in process mapping and reengineering + Experience in managing regulatory/audit requests + Vendor management experience preferable **Education:** + Bachelor's degree/University degree or equivalent experience + Master's degree preferred ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Business Analysis / Client Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.