Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

Develop skills outside your comfort zone, and encourage others to do the same.

Effectively mentor others.

Use the review of work as an opportunity to deepen the expertise of team members.

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Description 

Job Position: L&D Advisory Learning program manager for new hire enablement 

 

Brief Company Description

PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services, we enable the firm, to enhance PwC's ability to address the strategy, growth, and innovation agendas of its clients. The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team.

 

About the Role

PwC’s Talent Development team is looking forward to onboarding a program manager who will focus on technology, functional, and behavioral training support for new hires. We are seeking an L&D program manager to work closely with the business and help design and deploy learning solutions for new hire enablement at PwC’s Acceleration Center.

 

Position Requirements

• To qualify the requests for upskilling through identifying core business problems then

assessing, planning, designing, developing and implementing the learning solutions for

the organization.

• Solutioning programmes for technology driven learning requests that align with delivery

methodologies.

• Leveraging multi-component learning solutions and support frameworks to embed

learning, ensuring optimum results in a fast-paced environment.

• Working closely with business to ensure that key stakeholder relationships are developed

and maintained, business needs are addressed, and L&D is providing a measurable

partnership i.e. value-add.

• Defining measurement strategies that link the L&D programmes to tangible benefits and

return on investment

• Understand digital & new age technology trends in the market and best practices in

technology upskilling practices from external organizations.

• Identify, liaise and work with 3rd party providers on the preferred supplier list for delivery

of technology & behavioral learnings needs

• Program manages large scale organization wide onboarding and drives successful outcomes

as per program guidelines

• Manages budget for the engagements that he/she is aligned and ensures that learning

needs and budgetary decisions are aligned and appropriately utilized

What You’ll Need

 

Skills

• Candidate should have a thorough understanding of key concepts related to upskilling on latest digital technologies 

• Experience of handling campus hires at scale

• Have strong analytical, communication, negotiations skills & agile

• Has project management/program management experience in terms of managing L&D

programs

• Have strong business acumen, with an ability to understand how business processes and

decisions impact people and organization

• Excellent interpersonal skills and a demonstrated ability to interact with all levels in the

• Organization – includes rapport building with senior stakeholders in the engagement

• Be able to design curriculums based on the inputs received from technical teams pertaining to

the respective business

• Should be able to come up with various metrices to define the capability roadmap pertaining to

each business.

• Should have an analytical mind and be able to design and articulate learning-reports of the

business and based on that plan the learning interventions.

• Should be high on energy, go getter and work out creative and smart ways to get closure.

 

Qualification

 

• Minimum 10 years of work experience in L&D program management space especially on new hire onboarding

• Prior exposure to working in technology trainings would be essential

• Good understanding of functional L&D systems and processes, instructional design, content

development, training delivery and evaluation of training effectiveness education or training

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date