L&D Analyst - Content Development (articulate 360) Job ID 201679 Posted 13-Feb-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia **Location:** + CBRE KL BSO, Bangsar South **Responsibilities** **Content Development** + Apply articulate design principles, bringing digital experiences to life across various devices, products, and platforms. + Responsible for managing the complete e-learning development lifecycle from conception to producing online learning modules including storyboards, scripts, reviews, build, QA and QC testing, and deployment/packaging, in partnership with required resources where needed e.g., L&D Manager, SMEs. + Convert existing training materials that use conventional training delivery methodology (e.g., classroom-based, and trainer-led) into blended learning, microlearning, etc. to enhance audience engagement and learning outcomes + Develop and produce cutting edge learning experiences to meet business needs using current e-learning software. End results include but not limited to digital mediums like e-learning, bite-size learning, video, infographics. + Upload and configure e-learning content into learning management system (LMS) + Work with LMS team on testing, vetting digital content so it’s aligned with the Universal Standards prior to uploading into the LMS. **LMS Coordination** + Coordinate expression of interests, program registrations/withdrawal + Work with various training vendors on program coordination, logistics, and ensure all participants received adequate information about the program + Keep all participants well-informed about the program by sending out communication emails, reminders and important announcement about the program + Ensure all the participants complete the program pre-work / post-work before the deadline + Record attendance into LMS + Enquiries management + Attend to queries from employees pertaining to LMS and course related matters. **Requirement** + More than 1 year of experience in e-learning content development or systems support role in a medium to large size organization preferred. + Knowledge of E-Learning authoring tools such as Articulate Storyline, Articulate Rise, or Adobe Captivate. + Learning Management System (LMS) administrative experience is an added advantage + Excellent customer service and communication skills, with the ability to respond to common inquiries in a timely manner. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)