**About the Role:** **Grade Level (for internal use):** 11 **Key Responsibilities:** + **Digital Content Development & Team Leadership:** + Lead and manage a team of Digital Content Specialists in the creation, curation, and maintenance of high-quality digital learning content (videos, e-learning modules, infographics, podcasts, etc.). + Foster a collaborative and high-performance team culture, providing mentorship and guidance to ensure continuous growth and innovation. + Work with instructional designers and subject matter experts to translate complex concepts into clear, engaging, and user-friendly digital formats. + **Agile & Swarm Methodology Implementation:** + Champion the use of **Agile** and **Swarm** methods within the content creation process to ensure flexibility, responsiveness, and rapid delivery of learning content. + Guide your team through iterative content development cycles, facilitating collaboration, quick feedback loops, and efficient content rollouts. + **Content Strategy & Curation:** + Develop and implement a strategic approach to digital content that supports L&D initiatives and aligns with S&P's business goals. + Curate and maintain a well-organized digital learning library, ensuring content is up-to-date, easily accessible, and aligned with organizational priorities. + **Platform Management & Optimization:** + Oversee the maintenance, optimization, and continuous improvement of the **Learning Management System (LMS)** , **landing pages** , and **internal collaboration platforms** (such as SharePoint) to ensure seamless content delivery, enhanced user experience, and effective tracking of learner progress. + Collaborate with cross-functional teams to integrate and optimize new technologies, tools, and platforms, ensuring seamless navigation, content accessibility, and robust performance analytics. + **Technology Research & Innovation:** + Actively research and evaluate emerging digital learning technologies and trends to identify new opportunities for improving content delivery and engagement. + Pilot and test new tools, platforms, or learning methodologies to stay ahead of industry trends and enhance the digital learning experience for all employees. + **Analytics & Reporting:** + Track the performance of digital content, including learner engagement, content effectiveness, and user feedback. + Use data and insights to refine content strategies, improve learner outcomes, and ensure alignment with business goals. + **Cross-Functional Collaboration:** + Work closely with cross-functional teams (HR, Marketing, etc.) to ensure digital content aligns with broader organizational objectives and brand messaging. + Lead content-related initiatives, managing timelines, resources, and ensuring alignment with overall L&D goals. + **Continuous Improvement:** + Identify areas for improvement and optimization in existing content, delivery methods, and technologies. + Stay up-to-date with best practices, industry standards, and new technologies to ensure continuous enhancement of digital learning programs. **Required Qualifications:** + Bachelor’s degree in Communications, Marketing, Instructional Design, L&D or related field. + 5+ years of experience in digital content creation and management, with at least 2 years in a leadership or people management role. + Strong knowledge of learning management systems (LMS), internal collaboration platforms (e.g., SharePoint), and other digital content delivery tools. + Proficiency in content creation and authoring tools such as **Articulate Storyline, Articulate Rise, Adobe Captivate, Camtasia,** and other e-learning platforms. + Experience with **Learning Record Stores (LRS)** , SCORM, and xAPI to track and report learner performance and engagement. + Familiarity with Agile and Swarm methodologies for content development and project management. + Excellent written and verbal communication skills with the ability to make complex concepts clear and engaging. + Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously. + A passion for learning, innovation, and using technology to drive educational outcomes. **Preferred Qualifications:** + Familiarity with HTML, CSS, JavaScript, or other web development languages is a plus. + Experience with data analytics tools (e.g., Google Analytics, Power BI) to track content performance and learner engagement. + Certification in Instructional Design or a related field. + Experience in the financial services or corporate training industry is a plus. + Open to work on a **US shift** work schedule **About S&P Global Market Intelligence** At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . **What’s In It For** **You?** **Our Purpose:** Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. **Our People:** We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries **Inclusive Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  **US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf ----------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) **Job ID:** 315325 **Posted On:** 2025-04-25 **Location:** Manila, Philippines