Requisition 38302: B3 - L&D Specialist (Instructional Designer) 

 

Please note, applying for a position outside of your department will require a departmental release.

 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

 

The L&D Specialist will focus on delivering high-quality training programs and solutions that align with our strategic goals. In this role, you will design, develop, and implement engaging and effective learning experiences that drive business objectives and align with best practices in adult learning. You may also facilitate training sessions at our Atlanta headquarters and, on occasion, other locations across our network. Responsibilities may include:

 

Conduct needs analysis to identify learning objectives. Create and deliver engaging training products including presentations, e-learning, instructor-led, virtual, video, visual aids, etc. Develop leadership curriculum based on proven strategies determined by current research, benchmarking, and/or assessments. Collaborate with subject matter experts to translate their knowledge into effective learning experiences Use project management systems to monitor, update, and report on the status of ongoing projects. Build strong consulting and working relationships with stakeholders to manage expectations, create project plans, and regularly communicate project status. Lead train-the-trainer sessions to ready facilitators. Create and implement assessment and evaluation instruments to measure learning effectiveness. Effectively facilitate professional development training in various formats, including workshops, webinars, and small groups sessions, while inspiring participation and knowledge retention. Gather feedback from participants and stakeholders to continuously improve effectiveness of training solutions. Provide direction for program additions and revisions to ensure “best in practice” training and professional development.

 

Education & Experience:

Bachelor’s degree in Instructional Design, Education, Organizational Development, Training and Development, Communication, or related field. Certification in administration of personality inventories. (DISC, HBDI, Myers Briggs) Demonstrated proficiency with Microsoft Office Suite (especially PowerPoint), Articulate RISE and Storyline, and Adobe Creative Cloud (Illustrator, InDesign, Photoshop). Experience with audio/video editing suites and digital product design software is a plus. Knowledge of learning format options and tradeoffs.

Skills & Abilities

Proven ability to manage multiple projects and deadlines effectively. Excellent written/verbal communication and facilitation skills. Excellent problem-solving capabilities and analytical skills. Strong consulting, collaboration, and relationship management skills.

 

Work Conditions:

 

Environment: Office Shift Work: No On-Call: No Trave: 0-5 Days a Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

 

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

 

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.