Kforce has a client that is seeking a L3 ServiceNow Engineer in Greenwood Village, CO. Overview: In this role, you will be responsible for maintaining, configuring, and enhancing our ServiceNow platform to support various ITSM processes and business needs. You will collaborate closely with stakeholders to understand requirements, implement solutions, and ensure the platform operates efficiently and effectively. Key Responsibilities: * L3 ServiceNow Engineer will administer and maintain the ServiceNow platform, including configuration, development, integration, and testing of ServiceNow applications * Provide Level 2 support for incidents, problems, and service requests related to ServiceNow platform functionality * Work with Level 1 support teams to troubleshoot and resolve escalated ServiceNow issues * Design and implement ServiceNow enhancements and customizations based on business requirements * Develop workflows, catalog items, business rules, UI policies, and access controls within ServiceNow * As a L3 ServiceNow Engineer, you will conduct thorough testing of new and existing ServiceNow functionality to ensure quality and reliability * Collaborate with cross-functional teams to gather requirements and translate them into technical solutions within ServiceNow * Document technical designs, system configurations, and processes related to ServiceNow platform * Provide guidance and mentorship to junior team members and assist in knowledge sharing activities