L3 Support/Development Engineer
IBM
**Introduction**
Our AIOps Development & Support team is looking for you to join us as a L3 Support/Development Engineer in the Dublin, Ireland office.
This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for IT Operations organization.
L3 job role is specialized role that combines support and development role, requiring expert-level knowledge to tackle complex issues related to system architecture, network configurations, or advanced software/hardware troubleshooting, often involving root cause analysis and deep understanding of the product and design, code, test, and provide industry-leading solutions.
**Your role and responsibilities**
Engineers in this role debug reported problems, design, develop and unit test code fixes. They use Java and JavaScript in prominently in Linux environment.
The ideal candidate should have strong skills in solving problems, and a willingness to take on new technologies.
This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for Event Manager organization. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!
Primary role as a L3 support-Dev Specialists:
• Debug reported problems, design, and develop fixes and enhancements.
**Required technical and professional expertise**
• Bachelor’s degree in computer science or equivalent with at least 3 years hands-on experience as a Java development engineer.
• Strong analytical and troubleshooting skills on Linux, Web Services, Cloud (Kubernetes) env.
• Solid recent experience in development and troubleshooting Java and Java Script.
**Preferred technical and professional experience**
This job might be for you if:
• You are excited to learn about new technologies and products, as well as develop deep skills.
• Juggling priorities and coordinating workload with your peers comes easy to you and you are patient, level-headed and cool under pressure.
• You are motivated and driven and you enjoy solving problems.
• You are quick learner with strong sense of ownership and high accountability.
• You have strong written and verbal communication skills, along with excellent organizational skills.
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