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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

About the role: 
Responsible for returned product routing and support for general daily lab operations.  Supports testing of a variety of mechanical and electrical analyses on products, raw materials, in-process materials, or stability samples in support of the company's quality program. May perform qualitative tests or quantitative assays on samples using techniques that vary from use of standard analytical equipment to highly modern and automated instrumentation. This position performs most duties in a biohazard lab with proper PPE (Personal Protective Equipment).
 

Your responsibilities will include:

Create/maintain accurate data entry into complaint management system for inspected returned product. Perform routine laboratory testing in accordance with established procedures for returned products.  Document analysis findings into complaint management system. Responsible for product receipt, decontamination and routing products to Complaint Investigation Site labs and OEM locations. Responsible for maintaining product analysis text and codes to reflect analysis performed at another facility. Maintain return paperwork ensuring it is properly electronically and/or physically stored. Respond to internal and external customer queries concerning product location or credit. Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing. Perform laboratory duties and other required support functions to support department objectives Responsible for specific scientific testing and provides back-up on other key test areas. Accountable for specific test data and can train on specific lab tests. May perform other duties as assigned by supervisor/manager.

 

Required qualifications:

High School diploma or equivalent Proficiency with Microsoft Office applications Excellent documentation skills Knowledge of electronic principles and ability to read and comprehend work instructions, schematics and design documentation Critical thinking, troubleshooting and problem-solving ability High attention to detail Ability to work as part of a team

 

Preferred qualifications: 

Experience in complaints handling for medical devices Adaptable to priorities changing throughout a workday

Requisition ID: 590718

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.  

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

 

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

 

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.