Welcome page Returning Candidate? Log back in! Lab Coordinator Job Locations US-NM-Albuquerque ID 2024-11734 College TUNY - College of Dental Medicine Position Type Full-Time Schedule Shift Varies Hours Per Week 36.5 Travel As needed Category Healthcare/Clinics FLSA Status Non-Exempt Location : Country US Overview

The Lab Coordinator at Touro College of Dental Medicine’s clinical site in Albuquerque, New Mexico is responsible for coordinating daily lab operations as it pertains to verifying lab approval, shipping out lab cases, following up with lab/students regarding the status of the lab cases, and updating accordingly in Touro’s internal database. This role also provides customer support and assists Patient Care Coordinators (PCC) in the daily operations of on-site dental clinics.

Responsibilities

Responsibilities include, but are not limited to:

Verify financial and faculty approval.Print prescription from Axium and place in lab box.Pack case and have ready for pick up/ ship out (no cases should sit in lab office for more than 24 hours except for Friday cases).Follow up with lab for return dates (check email from lab).Follow up with students and CPL when the case needs additional information (emails to and from lab directors).Receive the cases, update the status in Axium and inform the students, CPL and PCC that the case arrived.Remove invoice from the bag/ box and add information into Axium.All received cases must be entered prior to the end of day.

Patient Care Coordinator (Front Desk) Duties:

Perform check-in, update demographics, verify phone number and emails, collect and upload patient dental insurance information and verify dental eligibility when needed.Collect outstanding balances, screening and emergency fees.Upload Dental symphony or paper registration form when is needed.Update scheduled patient appointment's status to indicate cancelled or no-show appointment.Upload medical clearance or any fax received for patient into chart and notify PCC.Check emails, voicemails and respond to them in a timely fashion (same day).Promote hospitality and respect for all patients, students and faculty.Schedule rideshare transportation for patients when required.Answer phones as needed.Safeguard patient privacy and confidentiality.Perform other duties assigned in support of clinic operations and patient care services as needed. Qualifications

Education/Experience

High school diploma or equivalent (GED) required.Experience in a dental office strongly preferred.

Knowledge/Skills/Abilities

General administrative duties required.Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required.Strong attention to details required.Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required.Accuracy and productivity in completing tasks required.Customer service ability to work as part of a team required.Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required.Demonstrated proficiency in communication (written and verbal) required.Accurate data entry skills experience with AxiUm, computer program entry is desirable.Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.Must be available for work during the hours assigned for student instruction and practice development.

Physical Demands

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Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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