Limerick, Limerick, Ireland
3 days ago
Lab IT Support Engineer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Main Purpose and Objectives of Position 

The Lab IT Professional is a member of the site IT team which has responsibility for the installation, validation and maintenance of a wide variety of computerised instrument systems in both laboratory and manufacturing areas.  

The Lab IT Professional will ensure that computerised instruments systems meet all cybersecurity, data integrity, life cycle management and quality requirements. 

This position is based full-time on-site in Raheen, Limerick.

 

 

Key Responsibilities 

Develop in-depth knowledge of IT functionality of relevant lab equipment to aid in installation, upgrade and maintenance activities 

Support execution of computer system validation deliverables for new and existing projects. This includes development and management of project plans, prioritizing validation activities in line with the overall project schedules. 

Liaise with vendors to design and deploy computerised instrument solutions to integrate with existing onsite IT services & infrastructure (backup, database, patching etc).   

Support computerised instrument upgrades and improvement projects, promoting and providing solutions to business problems. 

Resolve system problems using data analysis and problem-solving skills. 

Participate in and support audit activities  

Represent the site and share knowledge at corporate forums 

Develop a 'network' of corporate contacts and resources 

Participate, contribute and report at team meetings 

Draft and update IT related SOPs and Procedures 

Administer user accounts, including creation, management, in Active Directory (AD) and other identity management systems. 

Ensure proper access controls and permissions based on role-based security models. 

Manage and maintain Active Directory environments, including users, groups, OUs (Organizational Units), and group policies. 

 

 

Required Skills 

Experience in administration of computerised lab equipment  

Demonstrated troubleshooting ability, understanding of lab equipment software. 

Demonstrated initiative to build relationships, learn new business processes and identify opportunities 

Leadership and influencing skills and the ability to work in cross-functional team environments, as well as independently. 

Analytical and problem-solving skills are required 

Strong written and verbal communication skills are required. 

Knowledge of Active Directory, including users, groups, organizational units (OUs), and Group Policy. 

Experience with database management systems such as SQL Server, MySQL, or Oracle. 

Proficiency in troubleshooting and resolving issues related to user accounts, login problems, permissions, and group policies. 

 

 

Desired Skills 

Knowledge and experience in development and execution of Computer system validations, particularly the laboratory systems area. 

Knowledge of IT infrastructure platforms and ISA S95 architecture 

Knowledge of Industry 4.0 

Project management experience 

Knowledge of lab execution & LIMS systems  

Familiar with Agile methodologies 

 

 

Educational Requirements: 

BS in Computer Science, Engineering or related field. Comparable industry experience will also be considered. 

 

 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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