Primary City/State:

Phoenix, Arizona

Department Name:

General Lab-Days-Ref Lab

Work Shift:

Day

Job Category:

Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY
This position develops, directs and manages operational activities within the laboratory to effectively meet Company objectives.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS
1. Hires, trains and conducts performance evaluations; directs the workflow for the departmental staff. Provides for the education, development and mentoring of staff. This position is also accountable for participating in the development and implementation of departmental goals and objectives. Ensures all goals and objectives are met timely and effectively.

2.  Works collaboratively with both SQL/LSA and Banner Finance Teams and participates in the development of the department budget in conjunction with established goals and objectives. Works to ensure budgetary goals are met on an annual basis.

3.   Accountable for the laboratory or laboratories maintaining applicable accreditation to demonstrate compliance with Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA) regulations.  May include monitoring activities impacted by Banner Health initiatives for patient care.

4.  Performs process management by leading and participating in task forces and councils. This includes participating in the development and implementation of processes, procedures, matrix and programs to increase operational efficiency, compliance and effectiveness, as well as ensure the delivery of quality patient and customer care by using Six Sigma and Lean.

5.  Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information to staff and clients, Banner Health and LSA/SQL.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING
Typically provides direct supervision to both exempt technical staff as well as non-exempt clinical staff.

MATRIX OR INDIRECT REPORTING

­­­­­­­­­­­­­­­­­­May include matrix reporting as part of role.

TYPE OF SUPERVISORY RESPONSIBILITIES
Hires, trains, conducts performance evaluations, and manages the workflow for staff. This includes initiating promotions, transfers, and performance management activities.

SCOPE AND COMPLEXITY
Administrative responsibility of providing quality, timely, reliable and consistent services. Internal and external customers include laboratory staff and clients, hospital staff, physician’s offices, patients, pathologists, medical directors, vendors, regulatory agencies and educational facilities.

Confers with director to determine how to best accomplish functions within established procedures and guidelines including FTE’s and expense budgets. Confers with director for unusual situations.

MINIMUM QUALIFICATIONS

Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or medical technology.

Four (4) years’ training and experience in high-complexity testing in the respective specialty.

Two (2) years’ supervisory experience.

PREFERRED QUALIFICATIONS

Bachelor’s Degree in Medical Laboratory Science.

MLS or Specialty Certification.

Additional related education and/or experience.  

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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