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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Staffing is a business-critical function at BCG, managing the overall people deployment strategy and capacity management within the 3 LAB offices. You will be a member of the LAB Staffing team and you will work closely with the LAB Staffing Team, PA nodes in the ring-fence and fellow People Team colleagues.

This role is also responsible for staffing case requests, in the ring-fences and you will report into the LAB PPPL Senior Ring-fence manager. You will have 1 direct report (senior staffing coordinator level). You will take responsibility as part of the escalation point for the ares you staff in ring-fence staffing team and escalating to the Senior Ring-fence manager, when appropriate.

Working closely with the LAB Staffing Team, you will help ensure the LAB billability remains optimal in the ring-fences areas to staff advice on appropriate and strike the right balance between case requests and People development and preferences.

What will you do

Work with closely with the Nodes, the LAB Staffing Team, the LAB PPPL Senior Ring-fence staffing manager and the LAB Staffing Director to achieve optimum deployment of PPPLs across the LAB system:Communicate daily with the revelvant PA Nodes, LAB PPPL Senior Staffing Manager and the LAB Staffing Director to understand the pyramid situation and needs of the ring-fencesBeing a sparring partner to the Nodes and challenging staffing decision when neededManage “freecap” for PPPLs in the ring-fences and assign them to proposals or other non billable work, in line with agreed business prioritiesManage ring-fence staffing capacity, validate holidays and flex-time requests, supporte and promote cross office staffing when relevantMonitor billabilty in the ring-fences you staffUnderstand PPPL needs to assign them to projects overseing that best match with their preferences and career ambitions. Attend career development committee meetings for the ring-fencesWork closely with ring-fence Nodes and CDC to understand the development needs of the PPPLs in the ring-fence, provide input to CDC meetings and help action development needs of the PPPLsMeet regulary with the PPPLs in the ring-fences to understand their staffing and development needs. Advise them of current cases, while also understanding their goals preferences and expertiseEstablish & maintain the relationship with senior stakeholders in the ring-fenceUnderstand their commercial priorities and client-based specific needsManage the complex staffing escalationsCollect and share the weekly staffing needs across ring-fences you staffProvide guidance to the ring-fences on staffing, understanding their experience, aspirations, and circumstances, while always aiming at balancing between client, team and individual needs.Challenge the request, scope, team setup where needed.Update and share the weekly pipeline with the ring-fence staffng team, identify priorities to help staffers make the right trade-offsConfirm staffing decisions to ring-fencesLine management of 1 ring-fence staffer:Manage day to day staffing operations and individual performance.Provide coaching and mentoring to the staffing coordinatorsMaintain accurate and up-to-date information in all people/staffing information systemsAnalyise and report key staffing metrics for LAB, local or PA leadership.Lead ad hoc projects as requiredWork more closely with broader People teams to manage expectional staffing where relevant.

 

You are good at

Good understanding of the commercially contextTechnical understanding of the consulting industry and business, managing people resources and the nature of work we do with clientsA ‘can-do’ attitude to problem-solving, with creative analytical skills and ability to drive decision-makingFuture facing and entrepreneurial thinking with the interpersonal skills to effectively drive changeClarity, tact and professionalism in communication, including presenting to and managing daily relationships with both senior stakeholders and peer teams across the BCG landscapeManaging a set of stakeholders and collaborate with the pipeline team during staffing escalations, given differentiated priorities and the need to balance multiple business or individual trade-offsReadiness to work with teams across the different offices, with proven consensus building, leadership and change management skillsPatience, integrity and sensitivity to listen to and deal with complex or confidential issues, while also independently taking an impartial stand where decisions require itWell organized, accurate and able to plan ahead and manage large number of initiatives in parallelReadiness to travel to system offices and other BCG offices when needed
Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, …)

What You'll Bring

5+ years in staffing, in a professional services environmentNumerateConfident In the use of Word and ExcelKnowledge of PowerPoint (ideal but not essential)Experiencee of working with a database (ideal but not essential).

Who You'll Work With

Working closely with the LAB Staffing Team, you will help ensure the LAB billability remains optimal in the ring-fences areas to staff advice on appropriate and strike the right balance between case requests and People development and preferences.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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