We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive impression of our organization. The ideal candidate will possess excellent phone etiquette, strong customer service skills, and the ability to manage front desk operations efficiently.
Duties:
Answer incoming calls using multi-line phone systems, directing calls to the appropriate personnel.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Maintain an organized filing system for both physical and electronic documents.
Perform administrative tasks such as scheduling appointments, managing calendars, and typing correspondence.
Assist with general office duties as needed, including data entry and maintaining office supplies.
Collaborate with team members to ensure smooth operations at the front desk.
Support dental reception tasks if applicable, including patient check-in and insurance verification.
Proficiency in Armenian is required.
Proven experience as a receptionist or in a similar role is preferred.
Excellent phone etiquette and strong verbal communication skills.
Proficiency in using computer systems and office software applications.
Strong organizational skills with attention to detail for effective file management.
Ability to provide outstanding customer service in a fast-paced environment.
Experience as a personal assistant or in customer service roles is a plus.
Familiarity with dental receptionist duties is advantageous but not required.
Join us as we strive to provide exceptional service while fostering a welcoming environment for our clients!