Cornwall
12 days ago
Label Processor/Printer Technician (Cornwall)
Job Title: Label Processor/Printer Technician
Job Type: 3-month Contract (with the probability of extension)
Location: 2401 SCM Way R.R. 1, Cornwall, Ontario, K6H 7S1
Start Date: November 11th 2024
End Date: 3 months after start date
 Days/Hours: 5 nights from Monday at 1030pm to Saturday ending at 6:30am
Hours/Week: 40
Pay Rate:  $26.00/hour Term  
 
Position Summary
The purpose of this role is to provide 24/7/365 operations support for the Warehouse Management system, as well as devices used within the distribution Centre.   The Printer Technician role is responsible for the day-to-day administration and support of network equipment, workstations, laptops, and software. This role also performs clerical logistic duties as required.  

Key Responsibilities Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis Perform/assist with Mainframe production runs and reports on a daily/nightly basis Complete ad hoc billing jobs (corrections, manual, and ad hoc requirements) Assist with system upgrades (e.g., hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment Assist with/conduct testing/implementation of new systems and services as required and provide feedback during the evaluation and/review of new features, services, software, and hardware as required. When necessary, provide L1, L2 support to Technology support team members, engaging application technical support and escalation as appropriate Prepare site/ support documentation and reports for use by others Troubleshooting of printers Swapping out ink cartridges for printers
Qualifications: Post-secondary education, College diploma or certificate 2 years’ experience in technical workstation/laptop support experience Intermediate knowledge of networked environment Working knowledge of Wi-Fi Windows 7/10 O/S, O365, etc. Microsoft Certification, A+ certification an asset Experience troubleshooting and providing problem resolution on PC workstations and peripheral devices within a Windows/Office product environment and printers Possess excellent communication and organizational skills, along with excellent interpersonal skills. Exceptional client service skills Demonstrated abilities to multi-task, including solid time management skills. Understanding of logistics technology would be an asset
 
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