Summary Under the direction of the Lab Services Director develops, administers, directs and implements all lab and related patient care activities, for areas of accountability. Works in close collaboration with the lab and medical assistant team to meet and support training and regulatory needs. Responsibilities include but are not limited to standardization of systems, identification of efficiencies, integration of performance improvement strategies, processes and communication plans which support lab goal attainment while fostering patient, physician and employee satisfaction. Serves as a resource for lab orders and procedures as well as regulatory requirements and insurance limitations. Develops testing and training as needed in order to meet operational requirements. Utilizes Laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes. Responsible for assigned shifts and subject to overtime and call back as required. Helps with the training of other employees under the direction of the technical consultant/lab director. Performs other duties as assigned. Responsibilities + Provides supervision under the direction of the Director of Lab Services to ensure that laboratory services comply with standards established by CAP, OSHA, COLA, CLIA and JCAHO and other regulatory agencies. + Responsible for the overall efficient operation of the section. + Ensures laboratory operations are within approved budgetary parameters. + Promotes customer service by supporting Organization customer service behaviors. + Maintains personal/professional development to ensure effective job performance to contribute to organizational effectiveness. + Receives, identifies, organizes, and prioritizes specimens to ensure accurate and timely test processing. + Performs and reports requested laboratory procedures. + Performs quality control, proficiency testing, calibration of instruments used and routine instrument maintenance and inventory Control. Orders, helps track, and maintain supplies/inventory. Maintains QC information up to date in Epic. + Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes. Requirements, Preferences and Experience Education Minimum: BS Degree in medical technology from a NAACLS accredited MT program. State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations. Experience Preferred: Management experience preferred. Experience in a clinic setting. Minimum: 5 years lab experience Licensure, Registration, Certification Minimum: Nationally accepted laboratory certifying agency. Special Skills Preferred: MR proficiency Dealing with ref labs Insurance pertaining to labs Bone marrow collection preferred Supply management experience preferred Minimum: Familiar with computer and computerized equipment, organization and team skills. 2 year phlebotomy and triage Training Minimum: NAACLS program completed or experience as required. QA management experience 1 yr minimum About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 1217 - Manager-Laboratory BSN Facility: BMG - The Medical Group Department: MG Diagnostic Lab BMG Category: Laboratory & Pathology Type: Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Germantown Located in the Memphis metro area REQNUMBER: 27118