Laboratory Operations Manager Job ID 185520 Posted 24-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Santa Monica - California - United States of America Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry. **About the Role:** As a CBRE LIS/LTS Manager, you will assist managing the team responsible for providing client support. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. **Candidate must have experience in the FDA regulated industry** **What You’ll Do:** + Manages, directs, and schedules day-to-day and long-range activities for defined Pharma Services scope and ensures that all programs and procedures of the Pharma Services staff are being properly implemented. + Reviews work to ensure compliance with performance, safety, statutory, regulatory requirements, company policies, standards, and procedures. + Supports the development and administration of department budget. Reviews and approves all expenditures for tools, equipment, supplies, materials and additional contract requirements. + Processes performance metrics; tracks, analyzes, and reports performance in terms of quality, safety, cost, and customer satisfaction. Takes corrective action to bring about required change and ensures contract requirements have been executed at a level above the specified standards. + Manage contractor specifications, problems/issues, performance, and administration. + Ensures supply of spare parts and consumables for in-scope Pharma Services. + Manages the day-to-day operations, ensuring services are provided in a cost-effective, safe, timely, and compliant manner in accordance with the approved budget and the contractual obligations specified by the customers. + Coach others to develop in-depth knowledge and expertise in most or all areas within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view. **What You’ll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. + Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations. Why CBRE? + Excellent benefits + 401K, Medical, Dental and Vision benefits + Personal time off + Inclusive environment + Growth potential! Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum Laboratory Operations Manager - Laboratory Services position is $90,000 annually and the maximum salary for the Laboratory Operations Manager - Laboratory Services position is $155,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)