Mumbai, IND
47 days ago
Language Production Lead
**Language Production Lead** **Position Summary** The Language Lead is responsible for coordinating and executing language-related activities such as asset and tool management, language process and quality management, and terminology management adhering to the defined customer requirements and customer-specific language strategies, as well as internal methodology of language processes. **What You Will Do** + Provide input on client proposals and expectations by leading and coordinating linguistic activities to enable the successful execution of projects and deliveries to improve customer outcomes. + Carry out RCA of issues on account level, modifying processes, assets, or work practices to drive continuous improvement. + Oversee creation of the client review instruction templates. + Coordinate and manage the execution of assigned language tasks. + Carry out complex source text analysis to assess the linguistic requirements and terminology needs and prepare instructions for internal team members and external translation partners, as required. + Assess potential linguistic issues and make recommendations on risks, contingencies, and localization strategies on complex projects. + Manage complex linguistic issues and queries during the project life cycle. + Develop and implement linguistic assets, such as Translation Memories, glossaries, style guides, and CAT/CAR tool configurations. + Manage terminology to ensure compliance with subject matter specialization, standards, and customer specific needs. + Assist in the implementation of work processes and tools to increase efficiency and quality of work. + Manage customer feedback and complaints and communicate with clients as appropriate. + Monitor customer quality metrics and contribute to quality plans. + Monitor partner performance and collaborate with partners to provide feedback and define improvement plans. + Communicate clearly, precisely, and effectively about the assigned tasks with all stakeholders. **To Be Successful You Will Have** + Good knowledge of language technology concepts and tools, e.g., Translation Memories, Computer Assisted Translation, Computer Assisted Revision, Machine Translation. + A process and quality-oriented mindset with the ability to execute tasks to achieve high-quality results. + Ability to write/maintain project documentation. + Strong analytical and problem-solving skills. + Ability to work well with others in a multicultural and fast-paced environment. + Ability to work under pressure in a deadline-driven environment. + Strong collaboration skills within remote teams. + The capacity to work on complex and/or global projects. + Proactivity and ability to work independently. + Excellent communication skills, both oral and written. **In Return, You Can Expect** + A unique opportunity to participate in Language Services processes and develop a wide range of skills on complex projects. + To work with a passionate and diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services, and Business Operations. + Opportunities for growth in a stable, global company with a solid market position. + Professional development opportunities in a multi-cultural environment – Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles. Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status. If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.
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