Summary
We are looking to hire a Languages Academic Coordinator to join us in our mission to educate the world. The successful candidate shall be responsible for monitoring tutors, ensuring that their performance and the sessions they give meet the required standards, and facilitating communication between the tutors and cross-functional teams.

ResponsibilitiesCollaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisionsFacilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa’s apps and the work processManage the online schedule for each tutor to avoid any scheduling conflicts when tutors are assigned multiple classesDeliver the materials to tutors in a timely manner, enabling them to adequately prepare for sessions and deliver exceptional classesAssist the Discipline Supervisor in handling tutors' requests, scheduling changes, and technical issues to enhance the overall student experienceEvaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standardsCommunicate with tutors regarding the timely arrival of their monthly compensationCollaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to studentsSupport the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teamsQualifications and Work ExperienceBachelor’s degree in a relevant field (English background is a must)1+ years of experience in the education field (English National Curriculum is a must)Excellent command of both written and spoken EnglishExcellent organizational and interpersonal skillsThe ability to handle multiple tasks and prioritiesA strong sense of responsibilityBehavioral CompetenciesCommunication skillsProblem-solving skillsTime management skillsAnalytical skillsAttention to detail