With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
\nIf you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
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The Laundry Attendant is responsible for staff uniforms, guest laundry, sorting and proper recording of linens and towels prior to processing.
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What will I be doing?
\nAs a Laundry Associate, you will be responsible for performing the following tasks to the highest standards:
\n§ Responsible for picking up and delivery of in-house guest laundry.
\n§ Responsible for delivering all guest laundry punctually, accurately and in a professional and courteous way.
\n§ Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
\n§ Count and verify all items collected as per laundry price lists signed by the guest and note down any discrepancy or damages on the same sheet and immediately report to Laundry Supervisor.
\n§ Check all items for damage or stains and immediately report to Laundry Supervisor before processing.
\n§ Report immediately to the Laundry Supervisor in case any valuable items like cash, jewelry, credit cards etc. are found in guests cloth pockets.
\n§ Sorts and records dirty linens, towels, rugs, robes and F&B items before sending to laundry.
\n§ Proper recording of cleaned linen received from main laundry room.
\n§ Examine quality finishes of laundered linen and placed on shelves.
\n§ Take care of small repairs such as sewing buttons, hem and etc. when necessary.
\n§ Distribute linen and keep proper records for other departments.
\n§ Proper recording of discarded linen and uniforms.
\n§ Report any technical problems or deficiencies to the Laundry Supervisor.
\n§ Distribute clean uniforms to personnel according to company specifications.
\n§ Record assigned and unassigned uniforms as they are distributed, returned, or cleaned.
\n§ Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements.
What are we looking for?
\nA Housekeeping Steward serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\n• Laundry Associate in a 5-star international branded hotel or comparable industry related experience.
\n• Good team player.
\n• Strong sense of responsibility.
\n• Able to maintain excellent relations with team members .
\n• Possess basic Chinese writing skills to meet business needs.
\n• Proficient with cleaning machines and chemicals.
\n• Good eyesight and health.
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What will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!