Apply Job Type Full-time Description

 

POSITION PURPOSE:

Facilitates high laundry standards for the Resort by providing guidance and direction to the laundry staff. Provides superior laundry and alteration services for the Resorts guest and employees.

 

ESSENTIAL FUNCTIONS:

Assists in the scheduling and delegating the workflow of the department.Determines the sequence of work through sorting, weighing, washing, drying, folding and ironing process, taking into consideration volume of laundry and capacities of the equipment.Requisitions supplies for the departmental operation.Monitors machines and equipment to detect and report any malfunctions and schedules maintenance and repairs as needed.Inspects laundry articles to ensure high standards are maintained at all times.Resolves or refers to management all customer complaints, concerns or suggestions in a continuous effort to provide superior guest service.Provides constructive input to foster process improvement within the department.Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis. Requirements

 

ESSENTIAL FUNCTIONS:

Assists in the scheduling and delegating the workflow of the department.Determines the sequence of work through sorting, weighing, washing, drying, folding and ironing process, taking into consideration volume of laundry and capacities of the equipment.Requisitions supplies for the departmental operation.Monitors machines and equipment to detect and report any malfunctions and schedules maintenance and repairs as needed.Inspects laundry articles to ensure high standards are maintained at all times.Resolves or refers to management all customer complaints, concerns or suggestions in a continuous effort to provide superior guest service.Provides constructive input to foster process improvement within the department.Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.Must have strong clerical experience.Must be able to handle multiple priorities and tasks

 

QUALIFICATION STANDARDS:

 High School Diploma or GED Certificate preferred

1 to 3 years of experience in a laundry or housekeeping entity.Must be able to obtain a Class I Gaming LicenseMust maintain a neat, clean and well-groomed appearance at all times