**Job Overview:** At Intercontinental Malta, we are currently seeking a dependable and experienced **Laundry Supervisor** to lead our laundry operations with efficiency and high attention to detail. The Laundry Supervisor will be responsible for overseeing the daily activities of the laundry team to ensure the highest standards of cleanliness, hygiene, and presentation for guest linens, uniforms, and hotel fabrics. This role includes planning workloads, monitoring laundry machine maintenance, and upholding safety and cleanliness standards. **Responsibilities:** Your role will consist of: + Supervising daily laundry operations including washing, drying, ironing, folding, and sorting of hotel linens and uniforms. + Assigning tasks and providing direction and support to laundry attendants and team members. + Ensuring the proper handling and care of hotel and guest linens to extend longevity and maintain quality. + Inspecting linen and uniforms for damage or wear, and coordinating with relevant departments for replacement or repairs. + Maintaining inventory of laundry supplies and ordering stock as required. + Ensuring all laundry procedures comply with hygiene and sanitation regulations. + Responding to special guest laundry requests promptly and professionally. + Training new staff and reinforcing high service and safety standards among the team. _The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time._ **Skills and Experience:** + Previous laundry or housekeeping experience, preferably within a hospitality environment of similar size. + Good English communication skills – both verbal and written. + Strong organizational and time-management skills. + Ability to lead and motivate a team effectively. + Able to work flexible shifts, including evenings, weekends, and public holidays. At Intercontinental Malta, we believe in **True Hospitality** , and this starts with a passionate team that is committed to exceeding expectations. We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels. · **True Attitude** : being caring, wanting to make a positive difference, and building genuine connections with guests · **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay · **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs · **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner There is so much more to the job than we can capture here. It is simply about creating great experiences, doing the right thing and understanding people. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.