At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly has a broad portfolio of in-market and near launch brands In United States. Brand and marketing teams rely on strong market research support to understand brand performance, identify new opportunities, create marketing plans, and recommend tactical adjustments, if necessary. 

The LCCI Market Research Team Lead will lead a team of market researchers who support achievement of brands’ goals, while always striving for process improvement and innovation. This role is responsible for managing a consistent, timely market research process across US products.  This includes finalizing questionnaires, developing recruiting lists, aggregating data, interpreting results, cross-referencing secondary sources, and communicating insights.  With the recent advent of AI in market research, we are looking for folks with hands-on exposure to AI implementation use cases across various aspects of market research. Success requires close partnership with market researchers based in the US, as well as external agencies that manage panels and collect data on our behalf and also supporting initiatives that promote the use of AI and leverage efficiencies for additional delivery and learning/capability development across the team.

Key Responsibilities:

Transformation & Innovation: 50%-time commitmentIdentify projects related to Innovation and Continuous ImprovementDrive new capabilities within the teamLeverage AI across studies and support Center of Excellence initiatives including and not limited to coding and running various AI/ML algorithms for either streamlining or improving speed across both Synthesis and Quantitative projectsWork in close collaboration with internal commercial services functions (Analytics and Data Science) and external vendors to advance initiatives aiming to drive integrated insights, new capabilities, and operational excellenceChampion FAM integration and lead projects which need

“Hands on” Project Execution & Delivery: 30-40% time commitmentPartner with Lilly market researchers based in the US for high quality execution and on time delivery of the market research projects covering the spectrum of activities including Synthesis (secondary) and Primary research, social listening, and data analytics.Serves as trusted advisor by actively participating in various phases of the project including kick-off, approach development, execution, insight generation and data visualizationsFor assigned projects may be required to:Communicate with stakeholders to present the final outputs and provide recommendationsManage the data collection process with external agency partners to ensure data integrity and on time deliveryProvide appropriate context for study findings based on prior market research, including secondary sources.Attention to detail in every step of the market research process to ensure accurate, on time deliverables.

Portfolio and People Management: 10-20%-time commitmentPortfolio ManagementEnsures quality, speed, value, and compliance throughout the market research value chain.Ensures all research complies with company compliance policies.Establishes project management for seamless project execution, prioritization, and high-quality delivery from the team.Allocates projects to team members to operate a full capacitySupports creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the functionFacilitates shared learning forums to identify challenges and establish best practices across the teamContinues to expand the market research capability of the team by taking on more complex projects and delivering valueIdentifies improvement opportunities and implementation of analytics & research best practices

People ManagementLives the Lilly Leadership Principles: Connect with People, Be Determined and Drive Continuous ImprovementEmbraces and champions changeIdentifies, recruits, and selects top talent; manages new hire onboarding.Monitors employee engagement and team healthUtilizes myPM process to operationalize organizational goals for team membersPartners with direct reports to create individual development planning/action planningServes as trusted career advisor, and work with Indy and LCCI based Leadership and LCCI HR to identify career opportunities as appropriateCoaches team members using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill, and performance gaps.Provides consultative value and removes barriers so the team can focus on prioritized work and provide

Education Requirements: MBA/Post Graduation in quantitative discipline from a reputed institution, or equivalent education and experience

Experience related requirements

8-9 years of market research and/or analytics experience with demonstrated ability to think strategically in an ambiguous environment2+ years of hands-on implementation of AI/ML usecases in Market Research across either Quantitative or Synthesis use cases2+ years of experience in coaching and mentoring individualsMinimum 1.5 years tenure in current roleExperience in pharma industry is requiredTechnical SkillsStrong quantitative, research, and analytical skillsGood knowledge of AI/ML implementation in Market research across both Synthesis and Primary researchesKnowledge of statistical packages (SPSS, WinCross or similar) and databases will be an added advantageExperience in methodologies such as segmentation, end-to-end concept testingKnowledge of databases such as APLD, IQVIA Rx datasets etc. is good to haveExperience in data visualization tools such as Tableau/ Power BIAdvanced MS-office skills (MS-Excel and MS-PowerPoint)Soft SkillsAbility to showcase people agility while dealing with peers/ direct reportsStrong work ethic, personal motivation, and team player who is dynamic and result orientedGood presentation skills, interpersonal and communication skillsStrong verbal and written communication skills, and ability to influence others.Ability to operate in a matrix environment, with ability to work across time zones

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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