At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Thrive at work and at home:  

Benefits kick in on DAY ONE for you and your family, including Extended Health Care (EHC) that includes fertility coverage, Company-funded Health Care Spending Account (HCSA), and holistic wellness programs – WE DARE TO CARE!  

Defined Contribution Pension Plan with a 2% Basic Company contribution and up to a 3% Company match on your contributions = up to a 5% Company contribution. 

Paid Time off, including volunteer time off to support your volunteer efforts in your community.

Educational and training opportunities through company programs along with tuition assistance 

Learn more a bout our benefits here!    

Where is the work: 

This position has been designated as Remote and work will be performed in the London / Windsor, ON and surrounding areas. 

TRANE is hiring an experienced Light Commercial Unitary Replacement (LCUR) HVAC Equipment Account Manager for our London, ON area market!

As an LCUR Account Manager, you will be responsible for all functions relating to developing new Light Commercial Equipment customer relationships and strengthening our existing customer base to ensure maximum account penetration and customer retention.  Targeted products include Light Commercial Unitary 3-25 tons, and small packaged heating, cooling, and ventilation equipment for use on commercial applications. The following are more examples of the responsibilities of a LCU Account Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. 

Strategy Duties:

Develop long term relationships throughout the assigned territory with contractors and building owners.Research and provide competitive unitary equipment sales data.Facilitate introductions of key customer contacts to other Trane sales teams for specific opportunity development.May partner with other Trane account managers to provide bundled solutions to customers.Review and provide feedback on customer support programs.Develops strong relationships with key internal customer support teams.Follow LCUR outside Sales Standard Work in order to provide quality support to customers.  Provide feedback and improvement ideas in the spirit of continuous improvement.Collect requested customer and quote follow-up data in order to support LCUR growth initiatives.Participate in continuous improvement, Daily Management, and problem solving activities as requested.

New Customer Growth Duties:

Function as a sales and marketing representative and liaison between customers and the Commercial Sales OfficeAssess current market opportunities and utilize account management process to identify key customersDevelop new customer accounts by cold-calling various businesses in their territory.Perform new customer contact standard work to support New customer growth goals

Customer Maintenance / Sustainment Duties:

Develop good working relationships with existing customers and develop specific action plans to grow targeted accounts.Develop and execute account specific business plans to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.Identify customer problems and perform analysis to identify Trane products and services that best meet customer needs. Possess expert knowledge of the Trane product line to best create customer solutions.Perform quote follow up standard work and provide critical information when Trane does not win the bid, in order to support continuous improvement efforts.Establish systematic customer contact to provide on-going information and relationship building.Develops relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable.Responsible for maintaining customer data files in SalesForce and keeping records of sales, customer information, and requests.Partner with Inside LCUR Teams on pricing and proposal creation tasks utilizing Trane software platforms.Presents the proposal and negotiates price, terms, and conditions with customer. Follows up with buying influences.Partner with Inside LCUR Team on ordering, fulfilling and expediting tasks.

QUALIFICATIONS 

Knowledge of Light Commercial Unitary HVAC Equipment (