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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.
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Reporting to the Director, Global Benefits & Retirement in the Total Rewards team, the Lead, Benefits and Pension Administrative plays a flexible role in providing benefits and pension administration, supporting employee questions through Workday case and supporting the delivery of advanced benefits and pension processes for various global plans.
Responsibilities:
Partner with HR partners to provide expert guidance on various global benefits and pension administration related issues, practices or processes, always driving for efficiencyLead and fully manage all administration management of benefits or pension programs globallyPrepares required renewal data and support, and manages annual enrollment related system rate changes and testing Review and audit data and vendor integration errors and makes corrections (with the support of an HR technology support team)Ensure accuracy in operation of plans and identifies and solves root problems and suggest solutionsManage vendor relationships related to various global benefits and retirement related to administrative functionIdentify administrative or process issues to solve the problems and take proactive steps to mitigate risk impacting various internal and external stakeholdersManage and lead all global mobility related to pension and benefit programsManage all invoice payments Manage and support team with complex benefits claims escalations or pension plan administrative issuesManages one benefits and pension analyst providing support and guidance Lead all projects related to process improvement included automation (RPA) and identify opportunities and plans from inception to implementationQualifications:
Minimum 5 years of benefits and retirement administration experience and expertise in process, policies, and proceduresBachelor’s degree in Human Resources or related field, professional HR, and/or benefits CEBS/GBA) designation considered an assetWorkday Benefits Module experience Understanding of various benefit programs, plan design, premium calculation, and underwriting processGlobal premium administration and invoice paymentsExperience with various audits (formal and informal)Pension and benefits administration expertiseEffective communication with stakeholders and employeesTeam leadershipAbility to build and maintain strong relationships and confidence to manage external vendorsPlans and prioritizes work to meet commitments aligned with programs needsExcellent project management, planning, and organizationAs one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.