At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Join our compliance team!

Carrying out investigation of complaints, potential misconduct of representatives/staff and regular sales compliance reviews of representatives in order to mitigate regulatory and compliance risks.

Responsibilities:

Handle complaints, feedback from whistle-blowers, regulators i.e. MAS, CPF, SPF and etc.

Carry out investigation on customer complaints and misconduct allegation against FSCs in an independent, effective and prompt manner in order to reduce customer dis-satisfaction and facilitates service recovery, thereby enhancing customer’s experience.

Partner with first line to deliver compliance and ethics training and awareness activities.

Participate and be involved in team initiatives/projects to enhance the market conduct framework

Requirements:

Bachelor Degree in Business, Management, Economics or Accountancy

Preferably 2 years of working experience in compliance, area relevant to the insurance / financial sector.

CMFAS M5, M9, M9A and HI would be advantageous

Ideally with Compliance qualifications

Proficient in data mining / processing applications

Good communication skills

Possess analytical ability

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way! 

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.