About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About the Opportunity

You will partner with various stakeholders within the People Team to diagnose and improve the online and offline People processes and collaborate with global and local teams to drive innovative employee experience continuously. You will play a critical role in providing support to our employees and driving HR functional excellence and process improvement. 

You will be based in Korea and report to the Manager, People Operations, Pacific. You will mainly focus on supporting the Pacific region team and will also coordinate with the Global People Team to ensure that there is consistent, coherent delivery across the region. 

Responsibilities

Provide day-to-day People operations support including troubleshooting issues (full employee lifecycle)

Perform HR data analysis (overtime, leaves utilization, etc)

Perform operational duties required to keep the process running consistently

Work with the global and local team for People projects implementation, testing, documentation, training, user adoption and change management

Design and implement end-to-end processes for people operations and investigate ways to improve existing processes and fix pain points through automation, streamlining, and shared services

Monitors the effectiveness (accuracy and completeness) of employee data management and ensures issues are resolved through HR ticketing system while meeting appropriate SLA’s

Facilitate and manages end-to-end Onboarding process and Day 1 readiness for new hires

Maintain all employee-related documents in accordance with the minimum requirements of Pacific country regulation

Manage time tracking modules for local Korea employee populations including but not limited to set up, deactivation, reporting, troubleshooting & admin 

Support on HR documents upon employee request

Support on employee benefits program (medical check-up, private medical insurance, Korea pension, etc.)

Support the Payroll Team with all payroll-related issues and the annual year-end tax return process

Work closely with cross-functional teams to diagnose process challenges and design effective solutions

Comfortable and familiar with local labor law changes and market practices for Korea

About You

We’d love to hear from you if you meet the qualifications below:

A Bachelor’s Degree

Minimum 3-4 years of experience as a solid HR operations in a dynamic, hyper growth environment

Ability to work independently with minimal supervision 

Excellent interpersonal skills and the ability to manage multiple tasks simultaneously

Team player and highly collaborative

Willingness to roll your sleeves up and get involved 

Self-motivated and strong sense of responsibility 

Accurate and detail-oriented 

Experience working for a sizeable global company 

Experience in using HR systems required, Workday system knowledge will be a huge plus!  

Willingness to learn and adapt to new changes at all times 

Fluency in English & Korean language

A welcoming, helpful, and positive attitude

Solid skills with Microsoft Powerpoint, Visio and Excel

With HR practices knowledge in Pacific region