Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

 

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

 

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

 

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. 

Purpose of Role

The Lead, Workforce Optimization role is responsible for labor planning and optimization for Under Armour retail stores. This includes maintenance of the Workforce Management system, procedures related to labor and acting as a liaison to the field for labor related questions and solutions.  This position will oversee quantitative analysis and the creation of labor models for forecasting accuracy and improving workforce decisions. Additionally, this role will guide efforts to implement workforce tools, automate data collection and develop new analytical tools.
 

Your Impact

•    Develop and manage process for creation of sales plan & payroll plan by location (in conjunction with / with inputs from Finance & Retail Planning)
•    Develop and maintain a forecast model for workload and staffing requirements

  This includes forecast vs actual trends, and forecasting for trend changes due to seasonal variations and other operational variability

•    Develop and deliver meaningful & actionable labor insights at a region, district and store level
•    Analyze Retail payroll budgets & weekly / monthly / quarterly and yearly performance to

Recap trends Understand areas of opportunity Provide solutions to optimize usage & improve productivity

•    Provide data elements to impact payroll decisions, program changes or new programs
•    Utilize performance analytics tools to identify behaviors for future forecast and schedule scenarios and recommend action items to drive efficiencies and improve workflow
•    Drive accountability of store labor execution by monitoring store payroll performance metrics and partnering with management to develop action plans to improve bottom performers
•    Standardize end to end labor planning process 

Providing visibility and predictability to field leadership and stores

•    Optimize sales and volume forecast processes to ensure stores are planning and scheduling to accurate projections 
•    Retail Workload

Partner with Headquarter partners that are workload drivers in determining and assessing time standards for workload Collection & documentation of workload requests in template Active member in review and approval of assigned workload

•    Take learnings from workload drivers to impact payroll
•    Review & management of Retail Payroll Budget; partner with HR on salaries & wage rates
•    Support the monthly bonus review and execution for all America DTC stores
•    Conduct a monthly payroll review and reporting for all America DTC stores
•    Weekly business, team and training report generation for all America DTC stores
•    Create and manage store training in the areas of effective labor scheduling and payroll management
•    Ad hoc report generation and analysis
•    Lead project team for workforce management implementation – vendor selection, project timeline and deliverable, program vetting, set-up, store training, rollout and ongoing project management
•    Participate in the financial planning process to support Retail / Stores initiatives and ‘asks’ that drive Retail Store growth

i.e.. CapEx spend, supply needs, technology improvements, etc.

•    Develop and maintain various SG&A costs associated with ‘in-store spending’ 
 

Qualifications

•    Bachelor's degree with typically 8 years of relevant experience or Master's degree with typically 6 years of relevant experience or typically 12 years of relevant work experience without degree.
•    Strong analytical & organizational skills
•    Strong interpersonal skills- ability to build partnerships
•    Must be highly skilled with database/spreadsheet programs, and specifically MS Office programs (MSWord, Excel, Outlook, etc.); ability to create, read and write various levels of reporting
•    5+ years of experience in of labor scheduling, resource allocation, or operational planning in a retail or similar environment
•    Budget management and forecasting experience strongly preferred
•    Dashboard development experience a plus
•    Corporate retail experience a plus
•    Workforce Management (North America & Global)
•    P&L Management
•    Sales & Payroll Budgeting
•    Headcount Management/Census
•    Business Reporting & Analysis
 

Workplace Location Location: This individual must reside within commuting distance from our Baltimore office. Return to Work Designation: 3 days week in-office, the remainder of work week remote.  Relocation No relocation provided

 

Base Compensation

 

 $99,084.00 - $136,240.50 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

 

Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community Under Armour Merchandise Discounts Competitive 401(k) plan matching Maternity and Parental Leave for eligible and FMLA-eligible teammates Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

 

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.