Objectives of the Position         

To support customers and Sales (Marketing) on technical solution thru Technical Service/ development and drive PMU Project management. Identify their needs and market opportunities in the field of PU Systems thru Technical Marketing / Technical Development and Service for mutual growth.To establish the Material & Technical solution (PU system) material smoothly at customer site, production development, fine tuning. Handling customer complaints, coordinate with lab for developments and quality complaints, etc.,

 

Main Areas of Responsibilities and Key Activities

Technical services and Business Development in South Asia

Identify and develop new applications for PM portfolio in Polyurethane systems in the PU field of automotive / furniture business Initiate new product development & fine tune formulation to meet customer needs in India.Aligns technical services and application development with local sales or country needs to achieve success & troubleshooting requirementsManages resources within TS team to achieve defined targets Pursue customer driven innovations / New application and manage joint development projects with full accountability Collaborate with Internal /External stake holders of business value chain partner for new business development  Facilitate Formulation transfer from regional to India SHClosure of Timely NCM resolution, liquidation of non-moving /aged stock and settlement of customer issuesServe as a liaison between Region TD team and Country to translate success stories into business growth.

 

Shared Accountabilities

With Industry Team Marketing : Initiate product portfolio development of industryWith sales & Industry marketing: Align with segment strategies, coordinates global TD and AD activities in alignment with country and regional TD/TS leadership.

 

Key Shared Accountabilities

Regional Industry Team:

Contributes & educate regional TS team on product/application/ process challengesParticipates in regional TS activities (Trials, new system developments, R&D topics)

 

With Operations:

Thane / Dahej site - Contribute for Polyol Product improvement Standardization of Lab developed product to actual production Work closely with QA team for TS support / fine tuningLocalization of C-A thru substitution of equivalent /better quality alternate RM

 

Leadership:

Provide dynamic leadership, providing continuous motivation, coaching to the team to instill passion as a culture. Building and evolving a safety culture within the team, specially travel safety apart from driving work safetyPlanning & execution of team development, resource/succession planning, talent development etc.Stakeholder Management – Internal & External stakeholder management, maintaining positive relationship across organisation and externally build bonds with senior leaders of customers. Solution mindset – Understanding of the challenges and prioritization, market issues in the segment and generate best possible solution to meet business needs.

 

Parameter for success

Financial Metrics:

Cost of quality – No product return if QA released materialDiscretionary cost < 20 % compared to previous years Aged inventory > 180 days: Nil (Liquidation of Returned goods and Reprocessing-plan) Low cost product development – Evaluate low cost additives, third party base polyols, etc.,

 

Operational/Organizational Metrics:

1. Innovations:

Continuously share customer feedback on Industry Trend, Product Requirement, Regulatory Needs / changes, Information on NBA products vide close interaction with various stake holders in customer organization that helps to Ideate and fill pipeline and project management

2. Commercial excellence:

Drive best business practicesNCM (Technical) resolutionEnsure business sustainability

 

Job Requirements

Education: Bachelor’s degree in Chemical / Polymer Science & Plastics Engineering or Post Graduate Diploma in Polymer Engineering (CIPET)

Working Experience: 10-15 years of experience in Polymer /Automotive (Tier /OEM) Industry In Program Management (Plastic part/Vendor development)

Technical & Professional Knowledge: 

Knowledge on PU system value chain understanding, formulation development, troubleshooting, processing / foaming & Post Molding process are must.Knowledge on Automotive Industry Value chain / PU system handling experience are preferable Knowledge on PU Part Design / Processing are added advantage