Lead-Account Management with German
sutherland
Unternehmensbeschreibung
Exciting news! Our SME team in Pristina is growing and we’re looking for you!
If you’re detail and data oriented and a natural problem-solver looking for your next career challenge – keep on reading as we have an excellent opportunity for you.
StellenbeschreibungLeads in this role get to:
Empower the Work: Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsTake the lead: Delivering new hire training for the business, ensure to give a good learning experience for the new hires, ensuring to equip new hires with relevant skill set to meet the production goals from the first month post nesting Should partner with quality and training manager to identify skill and knowledge gap that leads to an in stable performance trend Work with the training manager to prepare training content to run a BQ intervention for the business and Work with the training manager in catering the learning via the update management process and new launches.QualifikationenOur most successful candidates will have:
Fluent in German and EnglishExcellent Data Mining skillsAbility to think outside of traditional role to evaluate business implicationsAbility to interpret data, identify trends, and make suggestions for improvements Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional mannerDemonstrated leadership skills; be able to take the lead in making improvements and resolving issues
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