Driving Infinite Possibilities Within A Diversified, Global Organization

Reporting directly to the Service Business Leader, the Service Support Coordinator will assist the local service team with external and internal cross functional activities that facilitate execution of outstanding customer service,

KEY\nRESPONSIBILITIES: 

Daily Interactions directly with technicians to coordinate vehicle requirements, phones, uniforms and training materialAssist Field Service Supervisor with coordination of requirements needed for Billing based on customer requirements – maintain info in centralized system for the branch(es).Order supplies, tool, equipment for the technicians and others as neededBe familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadershipHandle all aspects of answering the phone: clients, suppliers, technicians, while multi-tasking with other duties and responsibilitiesLook after new employee onboarding and offboarding – including ensuring completion of the required checklists for activities such as ordering pcards, access cards, business cards etc.Collect business owned equipment and resources from exiting employees and ensure items are properly routedCoordinate activities required for fleet management – including ensuring employee reporting, disposition of vehicles, and understanding requirements for requisitions and returnsWork with central team to ensure business licenses and documentation are maintainedAssist customers with processing of purchase orders, invoice disputes, surveys, and use of online portalsRequired to work daily within online systems such as SMS, Titan, Sharepoint and the SAP environment
Weekly Payroll – review technician timecards, address missing time and Overtime as well as address system issues. (SMS, SAP, PeopleSoft and eCharge.Processing labor and/or material TRAPsVendor set-up (Direct) – note this should go away soon with the automation of Vendor set-up by Sourcing
Manage Status 90 Vendor Invoices weekly

BENEFITS OF WORKING FOR HONEYWELL

Medical, Vision, Dental, Mental Health BenefitsPaid Vacation401k Plan/Retirement Benefits (as per regional policy)Career Growth
Professional DevelopmentYOU MUST HAVE

Minimum of 5 years of experience as\nan Administrative Assistant or similar roleStrong organizational and time\nmanagement skillsExcellent communication and\npeople-oriented skillsProficiency in Microsoft Office Suite

WE VALUE
 

Associate's or Bachelor's degree in\nBusiness Administration or a related fieldExperience in a fast-paced corporate\nenvironmentAbility to handle sensitive\ninformation with discretionProactive and self-motivated attitude

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes\ntechnologies that address some of the world’s most critical demands around\nenergy, safety, security, air travel, productivity, and global urbanization. We\nare a leading software-industrial company dedicated to introducing\nstate-of-the-art technology solutions to improve efficiency, productivity,\nsustainability, and safety in high-growth businesses in broad-based, attractive\nindustrial end markets. Our products and solutions enable a safer, more\ncomfortable, and more productive world, enhancing the quality of life of people\naround the globe.



Honeywell is an equal opportunity employer. Qualified applicants will be\nconsidered without regard to age, race, creed, color, national origin,\nancestry, marital status, care or sexual orientation, gender identity or\nexpression, disability, nationality, sex, religion, or veteran status. 

Additional InformationJOB ID: req475588Category: Business ManagementLocation: 830 E Arapaho Rd,Richardson,Texas,75081,United StatesNonexemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.