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Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key ResponsibilitiesProvide Customer SupportPresent at Trade ShowsMentor and Train Jr. Field Service RepresentativesYOU MUST HAVEBachelor´s Degree in Engineeringintermediate English levelCustomer service experience2-3 years of experience in a similar roleWE VALUEPrevious industry experiencePrevious technical/installation experiencePrevious customer service experienceGood written and oral communicationAbility to follow instructions and identify mistakesBachelor degree or technical/professional certificateGood presentation skillsAdditional InformationJOB ID: HRD254041Category: Customer ExperienceLocation: Av. Santa Fe No 94,Torre \"A\" piso 1,Mexico City,CIUDAD DE MEXICO,01210,MexicoNonexemptEngineering (GLOBAL)