Welcome page Returning Candidate? Log back in! Lead Advisor, Restaurant Financial Data & Systems Job Function Accounting/Financial Services Position Type Experienced Professionals Requisition ID 2024-17566 Posting Location : Location US-GA-Atlanta Overview

The Restaurant Financial Data & Systems (RFD&S) team provides Operators and those who serve them with tools, reports, and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our digital ecosystem, and offering users relevant and timely insights about their business.

 

The individual in this role will join a sub-team of the RFD&S team, called the Enablement and Experience team, and play an instrumental role by facilitating strong cross-functional stakeholder alignment and awareness of the HRIS portfolio and helping to strengthen and simplify Operators’ deployment journey across the ecosystem.  Ultimately, success is ensuring scalable deployment processes and engagement channels are in place to support the continued growth of the ecosystem and brand across the globe.

 

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Key responsibilities include:

Develop, document, and execute on a strategy to strengthen stakeholder alignment and awareness of Global HRIS initiatives across the Support Center and within restaurants to equip and enable stakeholders; this may include deliverables such as a restaurant rollout calendar and other portfolio-level materials to enable consistency and clarityBuild and invest in trusted stakeholder relationships that enable capturing insights from Support Center stakeholders as well as opportunities for engagement that equip the team with relevant restaurant input and awareness while also navigating potentially divergent viewpointsBuild cross-functional partnerships with groups focused on domains such as hardware procurement and distribution, restaurant support, communications, cost categorization, and/or training to gain perspectives and best practices of previous or active restaurant rollout strategies to help shape and strengthen future deployment strategies of HRIS ecosystem changesPartner with Product Leads and participate in Product meetings to develop and execute sustainable processes to remain abreast of upcoming changes to the digital ecosystem, host follow-up sessions to develop impact assessments for Operators and their teams, and influence deployment, awareness, and education strategies (e.g., hardware deployment and readiness strategy, hypercare and support strategy, etc.) related to projects and/or enhancements as part of the product lifecycleCreate mechanisms to capture feedback from Operators and their teams, such as surveys and Operator panels, and report learnings back to other program team members and/or execute changes to optimize deployment or enablement processesDemonstrate awareness of business opportunities to streamline processes to benefit Operators and Team Members and proactively pursue themPartner with groups across the organization (e.g., CFA HELP, Learning and Development, Corporate Communications) to execute on the overall strategy and ensure a successful sustainment plan is in place for support of the ongoing program for new Restaurants, Operators, and Team MembersAttentive to details, but with the ability to see the larger pictureStrong verbal and written communication skills Minimum Qualifications Experience with projects involving high levels of end-user impact, specifically those involving the implementation and rollout of a new systemProven experience managing multiple priorities and anticipating needs Excellent interpersonal relational skills and demonstrated ability to build and maintain trust-based, collaborative relationships and influence others Process improvement mindset with the ability to identify opportunities and enact the changes necessary for growth and successSelf-starter who sees needs and proactively completes tasks to meet the needs, exhibits a personal desire for excellence, eagerness to learn, and requires minimal supervisionServant spirit with strong sense of stewardship Preferred Qualifications Experience working on projects involving complex technology/systemsExperience leading a team of cross-functional stakeholders, delegating work, or determining and prioritizing milestones for those executing on the workExperience with Smartsheet or other project management tools

Experience with human resource information systems (HRIS) such as HR, scheduling, timekeeping, and/or payroll systems

Familiarity with and understanding of the labor environment within the restaurant and/or retail industry

Chick-fil-A Restaurant experience or experience with restaurant operationsConcentration in Business, Marketing, and/or Industrial Psychology7 plus yearsPROSCI CertificationPMP Minimum Years of Experience 3 Travel Requirements 10% Required Level of Education Bachelor's degree or equivalent experience Submit Resume ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Interested in this opportunity?

Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Application FAQs