Lead Analyst, IT Infrastructure
Stryker
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
**What you will do:**
+ Contribute to a team of ITAM Specialists working to assist Stryker stakeholders in understanding and managing their hardware and software environments, contracts, and license entitlements.
+ Focus primarily on the discovery, collection and analysis of hardware inventory, software entitlement, license consumption and compliance position.
+ Support the hardware and software asset life-cycle - advising customers on license entitlements, purchasing, deployment, compliance, license reclamation/optimization, and decommission.
+ Leverage hardware and software asset management tools, including ServiceNow Hardware Asset, Software Asset (SAM Pro), Active Directory, and preferred discovery tools, as well as other approved department tools and technologies.
+ Understand the underlying discovery tools and network technologies to help isolate and resolve customer problems when it comes to gathering asset hardware and software information.
+ Governance of hardware and software asset data, working with ITAM Systems Engineers, ITAM Operations and/or ITAM Development support to maintain accurate and complete inventory.
+ Mitigate financial and security risks, reduce theft and loss, install updates, and ensure appropriate asset usage.
+ Identify potential "problem" areas within customer environments and provide advice on problem resolution.
+ Ensure timely completion of technical measurement process steps as well as present and explain results to internal and external stakeholders using a variety of reports and BI visualizations.
+ Keeps up to date with industry trends and new ITAM services requirements.
**What you need:**
+ 4+ years professional technology experience including Hardware & Software Asset Management
+ Experience with ServiceNow is preferred
+ Demonstrated experience as a team lead or similar role
+ Project management experience
+ A self-starting, entrepreneurial attitude
+ A desire to be a part of and help grow a great team and organization.
+ The passion to learn, grow, and help us to improve our business.
+ Bachelor's degree or higher; in related technology field or comparable job experiences
+ Ability to quickly adapt to new technologies.
+ Ability to work within complex systems and large data sets.
+ ITILv4 certification
+ ITAM certification (CSAM, CHAMP)
+ Major in Computer Science, or other applicable technical degree
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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