AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
Responsible for providing application development and support services to meet AIA's business needsWhy Us?
In AIA Digital+, we serve as AIA’s Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.
Join us as a part of AIA Group today!
Roles & Responsibilities
Platform maintenance including the following but not limited to performing regular patches, platform upgrade, VM & UiPath Orchestrator related maintenance, relevant coordination works, DR (Disaster Recovery) and recertification activities.Build and manage environment(s) and their scalability and performance.Implement technical changes relating to ServiceNow incident/problem/change requests and performing Production deployment.Resolve operational problems related to server and user infrastructure using identification, isolation, and troubleshooting techniques by working internally (among AIA colleague) and/or externally (vendors) where necessary.Adherence to AIA IT standard policies (e.g. Security policy and Incident, Problem & Change policies), SLA, audit compliance, IT best practices and maintaining relevant IT documentations (e.g. team SOP / IT Handbook etc.).Standby and work during weekend for maintenance, major incident and project activities where necessary.Supporting Assistant Manager/Manager on work assignments where necessary.Requirement
Education:
Bachelor’s degree in IT or other relevant discipline.Experience:
4++ years IT work experience in a relevant role e.g. Application Support Analyst, System Administrator, Network Engineer, DevOps Engineer, Cloud Engineer.Basic Azure Cloud experience is mandatory.Solid understanding and some practical experience in:Windows/Linux System Administration (AD, DNS, DHCP, GPO, Scripts).Networking (e.g. LAN, WAN, DNS, TCP/IP, Routing, NAT).Firewall and Network Security (e.g. ACL, Port Filtering, Forward/Reverse Proxy).Familiarization to work under IT best practices / ITIL processes.Certification
Azure Fundamental (AZ-900) and/or relevant Azure/Cloud certification(s).Automation Infrastructure Engineer Professional and/or relevant UiPath RPA infra certification(s).ITIL certification is a plus.Language (English)
Good communication skills in both written and verbal.Desirable Traits
Analytical and problem solving.Must be a driven self-starter, pro-active and take ownership of tasks with minimal management.Disciplined and structured, and able to work under a fast-paced learning environment.A good team player and eager to contribute & learn.Build a career with us as we help our customers and the community live healthier, longer, better lives.
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