**Job Title** Lead AR Technician **Job Description Summary** **Job Description** **Lead AR Technician/AR Program Lead** Under the supervision of the site leadership team, the AR Program Lead will ensure AR floor health by managing the overall AR Program for their assigned site. Ensure AR Floor Health meets the expectations of the network while promoting a safe and inclusive work environment. **DUTIES AND RESPONSIBILITIES** + Responsible for day-to-day AR functions at assigned site, including daily management of work orders, metrics, and ensuring all AR floors are operational + Manage operational relationships with support teams and internal operations to drive increases to Robotic asset performance + Perform Tech PM audits to ensure quality of work and compliance with work orders + Assist in the execution of achieving targeted metrics and KPI’s including but not limited to: OPMT, APMT, drive disablements, drive/charger uptime %, AR related WO’s, operation rolling readiness, floor cleaning PM completion, AFM response time, and daily fiducial auto-cuts + Facilitate the return of SRBRS badges and batteries for repair + Lead daily stand up meeting for safety issues, good work habits, and other AR topics + Lead SRBRS and H-Drive firmware updates + Document and facilitate the return of torque analyzers, for yearly calibration requirements. Ensure documentation of all torque devices for daily checks, prior to usage + Supervise any out of scope work or projects pertaining to AR, such as but not limited to: Hypercube expansion and fiducial cover installation + Research the installer of misaligned fiducials. Investigate lost equipment including pods/drives + Promote a safe working environment by ensuring all technicians are trained in and comply with AR floor safety rules. Ensure all proper paperwork is filled by all technicians, including but not limited to: Escort forms, PTP, LOTO, MTHA. Ensure all technicians are trained to escalate unsafe issues while using Stop Work Authority when necessary + Drive effective teamwork, communication, collaboration and commitment across multiple work groups with competing priorities + Monitor AR parts and inventory. Perform weekly IRDR audits on AR inventory and follow up on discrepancies. Order parts that are not auto ordered, based on inventory counts + Monitor PMs and ensure timely completion. Stay proactive, anticipate bottlenecks, and monitor for upcoming work orders. Ensure all AR hours are accurately recorded in EAM + Ensure AR work areas are organized, toolboxes are properly stocked, and parts are put away + Update next shift on status of AR floor during pass down, including what was completed during the shift and pending work orders + Act as the subject matter expert for AR floors and be first line of contact for issues and questions + Conduct AR troubleshooting to find resolution to issues as they arise while putting measures in place to prevent future occurrences of similar issues + Contribute to and support site innovation initiatives. Proactively recognize and drive opportunities to simplify processes + Work closely with site RMEPs to optimize PMs and DTW strategy + Assist sites as necessary with developing solutions to improve the safety of equipment and processes + Attend any meeting or calls required for AR-RME. Examples: Floor Health Deep Dive and RME/HSE Sync + Rotate shifts as needed to ensure proper training and execution of AR team **BASIC QUALIFICATIONS** + Associates Degree, Technical certification or 2+ years of experience in mechanical/reliability engineering and maintenance + Minimum of one year experience in a lead or supervisory role + FAST Trainer Certified + UP Trainer Certified + H-Drive Trainer Certified **PREFERRED QUALIFICATIONS** + Ability to lead and influence others in a technical role and interact with all levels of management + Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) + Completion of an applicable technical training program + Possess mechanical and electrical aptitude, and have excellent communication skills + Self-motivated and able to work independently or on a team + Basic knowledge of Microsoft Outlook and internet usage and navigation + Technical understanding of: robotics system components/controls, HMI components, control network components, motion control, and standard electrical components + Robust troubleshooting and data analytical skills + Strong collaboration, negotiation, and influencing skills C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **HRServices@cushwake.com** . Please refer to the job title and job location when you contact us. INCO: “C&W Services”