Job Description:

The Role

The Health and Welfare Operations Solutions Business Analyst works on the front line of high impact business-driven initiatives and internal product improvement opportunities. This role will be focusing on supporting our ongoing operations for our Health and Welfare clients and Reimbursement Account clients.

The Team

The Operations Solutions Team is essential to Fidelity’s Health & Welfare organization. We are accountable for the accuracy of file business requirements that are critical to our ability to serve as a directed record keeper for our plan sponsors. We also serve as process authorities and are responsible for supporting business analysis for system development projects to ensure that the systems are functioning according to the detailed business requirements.

The Expertise You Have

Minimum 5 years of Business Analysis experience in financial services, HR, payroll, benefits, systems development, product development, and/or project/product management Experience with Health Care Industry specific file interfaces Payroll, Human Resources and Benefits experience is desired Strong knowledge of Fidelity’s End to End business process life cycle and a solid grasp of data process flows, plan level provisions, and Fidelity HRS recordkeeping processes. Functional experience with Microsoft Excel Ability to perform analysis on large data sets, preferred ANSI Knowledge, preferred Experience with file creation strategies across formats, preferred CBAP Certification, preferred

The Skills You Bring

Your proficient understanding of core product mechanics, benefit administration systems, and regulatory environment Your critical thinking skills with good judgment and initiative; ability to think across functions and product categories The ability to analyze project/product issues Your ability to function at a high level in a dynamic and high-reaching work environment Your strong organizational skills to define and meet delivery goals within highly matrixed organization Your teamwork, influencing skills, strong presentation skills Your experience with product experience a plus Your understanding of the Project and Portfolio Management (PPM) Methodology Your proficiency in MS Word, Excel, and large data tools

The Value You Deliver

As part of the Fidelity Heath Care Operations organization, the Operations Solutions Business Analyst is responsible for a book of internal projects. He or she examines business systems, client needs and processes to document requirements, and address operational issues or process improvement needs to accomplish business and client objectives. The successful candidate will be capable of implementing in a fast paced, deadline driven environment.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want!  We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.  Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

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