Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Lead** **Business Analyst** will work with business leaders to identify and translate user requirements into user stories, design documentation, timelines process flows and other documentation as needed. The position requires excellent written and verbal skills with the ability to facilitate meetings and larger workshops to drive continuous process and platform improvements. **RESPONSIBILITIES,** other duties may be assigned. + Provide subject matter expertise to guide the development and implementation of business solutions. + Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translating the requirements into functional design specifications, user stories, use cases and business process flows while ensuring alignment with project goals + Manage and prioritize requirements in collaboration with product management and other cross functional teams. + Adjust the requirements based on timeline, complexity and other business drivers. + Work with Business and Technical teams to groom and prioritize work and ensure effective communication and delivery of high-quality solutions. + Define and document business dependencies and understand system intricacies for all integrated platforms. + Analyze complex business processes, identify automation opportunities and reengineer processes to improve automation potential. + Perform data mapping and define all the aspects of integration between platforms + Collaborate with project managers to plan and prioritize tasks, resources, and timelines for successful project delivery and identify, document, track, and communicate risks, assumptions, issues, and decisions. + Document assigned feature sets and work with Quality Assurance to validate system functionality and ensure developed functionality conforms to specification. + Lead User Acceptance Testing sessions and ensure successful operations handoff for launched features. + Stay up-to-date with industry trends, best practices, and emerging technologies relevant to the business analysis field. + Able to work with a high level of independence and initiative, while being able to adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision. + Provide guidance and/or instruction to junior business analysts, guiding them in best practices and professional growth. + Ensure there is adequate staffing to complete required analysis work. + Manage the onboarding/roll-off activities for Business Analyst resources who join or leave the team. + Participate in status meetings and other leadership activities for the project. **BASIC QUALIFICATIONS** + Bachelor’s degree in Management Information Systems, Computer Science, Business or related field or equivalent professional experience. + Eight or more years of experience as an IT Business Analyst or other relevant experience + Knowledge of Web based platforms and experience working with APIs + Experience with Agile/Scrum methodology + Experience creating mockups, wireframes, and prototypes. + Experience leading/facilitating requirement meetings during business requirement gathering sessions or design discussions. + Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products including in Agile/Scrum and Waterfall project methodologies + Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. + Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies + Proficient using business analysis tools such as Microsoft Visio, Excel, JIRA, Confluence and other relevant software. **PREFERRED QUALIFICATIONS** + Previous Project Management experience + Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability. + Scrum training and/or certifications + Certification in Business Analysis, such as CBAP or PMI-PBA **KNOWLEDGE, SKILLS, AND ABILITIES** + Excellent analytical, mathematical, and creative problem-solving skills. + Ability to conduct research into systems issues and products as required. + Ability to communicate ideas in both technical and user-friendly language. + Highly self-motivated and directed. + Ability to effectively prioritize and execute tasks in a high-pressure environment. + Ability to handle multiple projects simultaneously and manage priorities effectively. + Strong customer service orientation. + Strong critical thinking skills to assess current processes and propose new ideas + Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes. + Self-Starter – Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members. + Demonstrated leadership skills with the ability to guide and inspire team members. + Excellent interpersonal skills to build strong relationships and work collaboratively with diverse teams. **TOTAL REWARDS** + This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. + This position is bonus eligible. In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired remotely. Please note that this information is provided for those hired remotely, and this role is open to remote candidates with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. The estimated pay range for this role is: $90,579.75 - $213,333.43 The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals. At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure. And we’d like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: + Roth and Traditional 401(k) matching contributions with immediate vesting + Every employee is bonus or commission eligible + Generous PTO, Paid Volunteer Days Plus Floating Holidays + Stock Purchase Plan (SPP) + 11 paid Holidays Annually/Holiday compensation when worked + Pet and Legal Insurance + Q-Rest Sabbatical Program + Q-Anniversary Service Award Program + Parental Leave for primary and secondary caregivers + Military Benefits Package + QTS Charitable Matching Gift Program + QTS Scholarship for Employee Dependents + QTS Crisis Fund + Wellness Program + Tuition Reimbursement Program