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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst.
Business:Wealth Personal Banking IT
Principal responsibilities
• Work collaboratively in a cross functional team and take implementation ownership for enabling customer value add.
• Flexible working hours to work with India, UK colleagues and relevant project stakeholder in odd hours pre-agreed
• Work with Business to elicit, analyze, clarify and validate requirements for changes to the subject system
• Evaluate information gathered from multiple sources, reconcile conflicts and help identifying the underlying business needs from the user request.
• Deliver detail user cases description/product backlog/story with clear acceptance criteria including technically feasible and realistic functional and nonfunctional requirements.
• Provide support for IT teams to thoroughly understand business requirements for solution proposal, development and testing purposes.
• Provide ongoing consultancy to business with up-to-date market info analysis result
• Provide training on business background of features cross teams, e.g. testing team
• Provide ongoing consultancy on production issues
• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users.
• Ensure compliance with all relevant internal instructions, internal control standards and external regulatory requirements, including the management of operational risk and adherence to the Group's standards of ethical behavior