Job Description SummaryAs an M&D (Monitoring and Diagnostics) Field Service Engineer, you will install, maintain, and perform services on transformer monitoring equipment: https://www.gegridsolutions.com/md.htm

Job Description

Roles and Responsibilities

Provide both external and internal timely, accurate, and professional reports.Ensure on-site repair and modification work is carried out in compliance with GE standards.Be a primary technical resource for on-site work, online and take the lead in resolving engineering and product issues.Ensure efficiency & quality of installation and repairs.Be autonomous to make decisions within a defined framework. Resolve issues in situations that require good technical knowledge and judgment within established procedures. Consult more senior team members for issues outside of defined instructions/parameters.Liaise and communicate effectively with the Services Leader, Product Management, Service Team, Customers, Channels, OEM’s, and Sales Team to provide superior customer support.Ensure personal compliance with applicable regulations and encourage good employee safety practices.Provide technical direction to skilled staff and channels performing work on customer sites to assure the executed work reflects the technical requirements and quality standards of the sold product.Communicate effectively schedule details, manpower requirements, quality issues, and tools/equipment requirements.Report, plan and demonstrate in writing and in technical reportsBasic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.This role will require frequent travel on a weekly basis (minimum 70% travel requirement), when not travelling you will be working from home and will be required to do some office job.

Required Qualifications

Bachelor’s degree or diploma in Engineering.  Preferably Electrical Engineering, controls & instrumentation.Fluent English skills, both verbal and written are required.Self-motivated with positive mindset and strong influencing skills.Flexibility, ready to travel.Ability to work effectively with minimum supervision.Good interpersonal and communication skills.Team player.

Desired Characteristics

Experience with Kelman DGA equipment: Installation, Repair and general service experience within the M&D Kelman product line is an advantage.Strong communication skills. Ability to document, plan, market, and execute programs.Offshore training/experience is an advantage.Experience with installation and maintenance programs for Power Transformer monitoring equipment.Prior Field Service work experience.Technical awareness about transformers

Additional Information

Relocation Assistance Provided: Yes