Gartner Peer Insights is the world’s most influential network of business leaders exclusively for Gartner end-user clients where they can discuss key issues and critical business decisions. This is a unique opportunity for a systematic, creative, and motivated individual to make a big impact on Gartner’s client experience as part of the Gartner Peer Insights group.

We’re looking for an experienced Lead Content & Community Moderator who can consistently drive client visits, participation, and engagement within Peer Insights, ensuring a valuable experience where clients can learn from each other and get answers to their questions in an online community. CIOs, CTOs, and CISOs turn to Peer Insights as their trusted source for IT news, research, insights, and peer advice. As a Lead Content & Community Moderator, you’ll be the advocate for those executives, helping foster valuable engagement and owning Peer Insight’s relationship with the world’s most esteemed IT leaders!

This role focuses on:

Gaining Gartner clients’ trust and build strong relationships with the online technology executive community.Developing a deep understanding of trending and hot topics for IT leaders.Managing and moderating community content across all platforms, including social media to ensure valuable client interactions.Creating scalable documentation and processes which support team effectiveness.Present the platform and penetrate communities at larger scale.Public and internal evangelist.Ideate new outlets for community growth and strengthening engagements.Providing editorial, creative, and technical support to cross-functional team members.Recommends potential opportunities for new or improved processes, tools, services and techniques within the Community.

This role is a great fit for you if you have:

5-7 years of experience in Community, Content or Project Management, with 3+ required in community management.Assigned domain knowledge or experience requiredLead 1-3 direct reportsDeep understanding of the mission-critical priorities and day-to-day challenges of CIOs, CTOs, and CISOs.You’re a great communicator, confident, personable, and comfortable working with internal teams and external community members.You're a problem solver, and you value passing on knowledge and methodologies to create a force-multiplier effect.You’re extremely well organized, and love creating systems that make everyone’s lives easier.You have a proven ability to thrive in a highly cross-functional, fast-paced environment, dealing with ambiguity and being a self-starter.You’re able to take ownership of your work and manage your time independently.

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About the team: 

What makes Gartner's Global Product Management a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that develops new, transformational products using technology-based innovations. Gartner delivers tools and actionable insights which help our clients shape the future of their organizations. Our leading-edge team values collaboration, client obsession, and an entrepreneurial spirit. If you're ready to fuel the future of business with creative technology solutions, Gartner is the place for you.

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 97,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:97658

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