Job Description:
Job Title: Lead Community Support Specialist
Location: Kirksville, MO
Department: Preferred Family Healthcare
Employment Type: Full Time
Shift: Monday - Friday
Job Summary:
Are you a passionate and dedicated professional looking to make a positive impact in the lives of individuals with mental health and substance use disorders? Join our team at Preferred Family Healthcare as a Lead Community Support Specialist!
As a Lead Community Support Specialist, you'll participate in clinical staffing, develop treatment plans, assist in crisis management, and support the CSS team. Our ideal candidate is passionate about community mental health, has relevant supervisory experience, and possesses strong communication and collaboration skills.
Kirksville, MO offers a variety of events and activities to choose from. Whether it’s visiting the state park, stopping by the farmers market, being engaged in the college and universities, or enjoying community events and businesses. Kirksville is a community driven hub with a high quality of life. Join us and be part of our mission to promote mental health awareness and improve access to resources!
Position Perks & Benefits:
29 Days of PTO
Eligibility for HRSA Loan Repayment *eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities:
Participate in clinical staffing and treatment team meetings, assisting the CSS Supervisor in providing feedback and direction to the treatment team.
Be responsible for developing treatment plans in an evolving, individualized, and creative manner, meeting all DMH/CARF regulations, and assisting the CSS team in doing so.
Assist in screening/assessment coordination and complete all correspondence and requests for information in a thorough and timely manner.
Assist the CSS and/or Clinical Supervisor in completion of file reviews, ensuring treatment plans are derived from assessments, DAP is utilized, progress notes refer to treatment plans, and transition planning is initiated directly after admission.
Represent the agency in community-based programs and develop an ongoing community referral base for client advocacy.
Assist in weekly supervisory meetings regarding individualized training plans of CSSs and document such meetings in supervisory records.
Assist in handling crisis situations and follow up with possible investigation/incident reports.
Assist CSSs and other treatment staff to increase group facilitation skills through training and feedback from observation.
Assist the management team in ensuring all DMH/CARF and agency regulations are adhered to.
Assist in the interviewing, hiring, and training of new community support staff.
Complete all job duties of a Community Support Specialist.
Assume CSS Supervisory role in the absence of the CSS and/or Clinical Supervisor.
Demonstrate interest in the long-term and short-term goals and objectives of the company.
Perform other duties as assigned by the Vice President or designee, and the Chief Executive Officer.
Education and/or Experience Qualifications:
A person with a Master’s Degree from an accredited college or university in social work, counseling, psychology, or a closely related field and at least one (1) year of full-time equivalent experience in providing community support services; OR
A person with a Bachelor’s Degree from an accredited college or university in social work, counseling, psychology, or a closely related field and at least two (2) years of full-time equivalent experience in providing community support services; AND
Demonstrated competencies in the areas of supervision and substance abuse treatment and rehabilitation by virtue of experience and/or training.
Additional Qualifications:
Thorough knowledge of case management and rehabilitation methods, principles, and techniques as they relate to mental health and/or substance abuse treatment services.
Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
Detailed knowledge of the problems encountered by persons with mental illness and/or substance use disorders residing in the community and how to access various community resources available.
Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance abuse.
Some knowledge of supervisory and training techniques and practices used in a mental health setting.
Aptitude to develop, coordinate, and evaluate services within assigned program responsibilities.
Capability to communicate ideas clearly and effectively both verbally and in writing to produce clear and concise reports.
Supervisory Requirements:
Communicate the strategic direction of the organization and encourage participation by all associates.
Provide leadership and guidance to all aspects of Community Support work.
Take an active role in monitoring the identification, development, and execution of strategic objectives.
Involve, as appropriate, all associates in order to achieve goals.
Effectively communicate any changes within the department and/or company to ensure implementation and practice.
Handle difficult personnel situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
Champion change and effectively manage the implementation of new ideas.
Reinforce team approach throughout functions; support and solicit input from team members at all levels within the company.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.


Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.