Plymouth, MN, US
11 days ago
Lead Concierge\/Front Desk

The mission of The Waters is 'To create a sense of community where everyone THRIVES'.\n

We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.\n

Why The Waters?\n\nPaid holidays; double time for holidays worked\nInstant access to 50% of earned but unpaid income with OnShift\nPTO, use it as you earn it\nMedical and Dental Benefits available the 1st of the month\n401k after 6 months, fully vested\nThe Waters Values Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment matters! Where you can THRIVE!\n\n

The Lead Concierge is a \"working team leader\" role that is directly responsible for overseeing the operation of the Concierge team, serving as the face of the community and managing the hub for resident and guest activity planning. He\/she models, leads, trains and monitors the performance of the Concierge team and works with the Business Operations Manager to track Concierge team performance and customer service metrics.\n

Qualifications:\n\nAdvanced education in hospitality or related field preferred but not required\nMinimum of two years' as a concierge or related position required\nLeadership experience preferred but not required\nPossess compassion for and commitment to hospitality, service, and excellence in elderly care\nCreate a fun, engaging and caring environment for our residents\nEngage resident's family and friends and take time to visit with them\n\n\n

The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.\n

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