Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant – Network Engineer

Responsibilities
• Be the primary Incident management – Troubleshoot and resolve all network/Security/F5 related incidents.
• years of working Experience in Firewall (Palo Alto ASA) in configuring and troubleshooting.
• years of troubleshooting and configuring experience in F5 which include VIP, Cert update irules.
• Strong Knowledge in SDWAN management (Prefer Velocloud).
• Should have work Experience in Cisco ACI.
• Should have work Experience in Cisco ISE.
• Must have Experience in configuring handling in L3 R/S issues (VRF Routing-RD-RT,ACL,Prefixlist/Distribution list).
• Perform activities related to Changes and change management activities (e.g. creating change requests and script/configuration) following change process and procedures.
• Should have proven communication skills and experience in handling bridge call. Available for after-hours critical escalations and provide 7×24 supports when required.
• Maintain network asset information and update network topology diagrams periodically.
• Raise ticket with product vendors (Cisco/Palo/F5/SDWAN)and coordinate to resolve issues.
• Execution of iOS Upgrades, security patches and bug fixes for switches/router Firewall.
• Strong Experience on WLAN installation and Management.
• Perform periodic configuration backup and restore as per policy.
Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.
• Strong technical knowledge in LAN, WAN, SDWAN, F5 Load balancers and Cisco WLAN
• Strong experience in CISCO Network support – Troubleshooting and projects
• Certifications such as CCNA or CCNP or similar.
Preferred Qualifications/ Skills
• Strong communicator – English in spoken and written form
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.