Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant - Cloud Operations Engineer AWS/Azure
In this role, you will be responsible for managing, monitoring, and enhancing cloud infrastructure hosted on AWS and Azure platforms. You will ensure the availability, reliability, and performance of cloud environments while working closely with development, security, and operations teams. The ideal candidate will possess extensive experience in cloud architecture, infrastructure automation, and operational best practices.
Responsibilities

• Design, deploy, and manage cloud infrastructure in AWS and Azure environments.
• Monitor and maintain cloud systems to ensure high availability, scalability, and performance.
• Implement best practices for cloud architecture and security.
• Set up and maintain monitoring, logging, and alerting systems for cloud services.
• Respond to and troubleshoot cloud infrastructure issues in a timely manner.
• Perform regular system maintenance, including patch management and backups.
• Develop and maintain automation scripts using tools such as Terraform, CloudFormation, PowerShell, and Python.
• Automate repetitive tasks to improve efficiency and reduce manual intervention.
• Monitor and manage cloud expenditures, ensuring cost-effective use of resources.
• Implement cost-saving strategies and recommend optimizations.
• Ensure compliance with industry standards and best practices for cloud security.
• Implement and maintain security controls and policies to protect cloud assets.
• Collaborate with development, DevOps, and other cross-functional teams to support cloud initiatives.
• Provide technical support and guidance to team members and stakeholders.

Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
• Experience in cloud operations, with a focus on AWS and Azure platforms.

• Proficiency in AWS services (EC2, S3, RDS, VPC, Lambda, etc.) and Azure services (VMs, Azure Storage, Azure SQL Database, Azure Functions, etc.).
• Experience with configuration management tools like Ansible, Chef, or Puppet.
• Strong scripting skills in Python, PowerShell, Bash, or similar languages.
• Experience with multi-cloud environments and hybrid cloud setups.
• Knowledge of database management systems and data backup/recovery solutions.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Understanding of network configurations, firewalls, VPN, and load balancers in a cloud environment.
• Experience with multi-cloud environments and hybrid cloud setups.
• Familiarity with CI/CD pipelines and tools such as Jenkins or Azure DevOps.
• Understanding of networking concepts and technologies (DNS, VPN, load balancers, etc.).

Preferred Qualifications/ Skills

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional.
• Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Azure DevOps Engineer Expert.
• Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
• Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.