Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant - Cloud Operations Engineer AWS/Azure

In this role, you will support and maintain our cloud infrastructure on AWS and Azure platforms. You will work closely with senior engineers to ensure the smooth operation, reliability, and security of our cloud environments.

Responsibilities

Assist in the deployment, management, and maintenance of cloud infrastructure on AWS and Azure.

Monitor cloud systems' health and performance, ensuring high availability and reliability.

Implement and manage cloud resources, including virtual machines, storage, and networking.

Develop and maintain scripts for automation of cloud operations using tools like PowerShell, Python, or Bash.

Utilize Infrastructure as Code (IaC) tools such as Terraform or CloudFormation for resource provisioning and configuration management.

Support the implementation of security best practices and compliance requirements in the cloud environment.

Assist in managing cloud security tools and monitoring solutions to protect against threats.

Identify, troubleshoot, and resolve issues related to cloud infrastructure and services.

Provide support for cloud-related incidents and change management processes.

Work collaboratively with cross-functional teams to support project delivery and cloud solutions.

Maintain accurate and up-to-date documentation of cloud environments, procedures, and configurations.

Qualifications we seek in you

Minimum Qualifications / Skills

Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.

Experience in cloud platforms, specifically AWS and Azure.

Basic knowledge of cloud platforms, specifically AWS and Azure.

Understanding of networking concepts and cloud networking.

Familiarity with scripting languages (e.g., PowerShell, Python, Bash).

Basic knowledge of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or ARM templates.

Internship or entry-level experience in cloud operations, IT infrastructure, or a related field is a plus.

Experience with cloud monitoring and management tools (e.g., CloudWatch, Azure Monitor) is a plus.

Preferred Qualifications/ Skills

AWS Certified Cloud Practitioner or Azure Fundamentals certification is preferred but not required.

Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.

Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.

Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.