Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead Consultant - OneTrust TPRM SME
Responsibilities
• Represent GENPACT before the client, act as a Single Point of Contact (SPOC) on behalf of Offshore Team
• Discussions with the Stakeholders to come-out with Scope of Work and Effort estimation
• Involve in developing strategies for effective delivery within Project timelines Budget
• Discussion with the team in detail about the new requirements coming in and come out with the Impact and Provide timelines for the solution ensuring no Impact in the Go-Live date.
• Understand Change Requests scope and modify Project Plan accordingly.
• Planning for the cutover activities for all SITs, UAT and Production
• Adhering to the quality standards
• Involve in providing all the Required documentation for the Audit.
• Responsible for managing the service delivery levels as per service level agreement and maintaining a healthy relationship with his stakeholders.
• Vendor Management related to SaaS Applications on behalf of Client in managing contractual Licensing obligations.
Qualifications we seek in you
Minimum Qualifications /Skills
· BE, BTech, MBA etc. with relevant knowledge and experience in ONETRUST Modules
· Good communication and customer facing skills.
Preferred Qualifications/ Skills
• Lead, manage and develop the team within the function, including setting performance standards
• Optimal resource allocation, motivation employee’s issue resolution
• Track people development and career progression as per organizations guidelines
• Manage the Annual Performance Review for all the human resources of the account.
• Recommend career progression and terminations as per performance and improvement feedback.
• Work with the account managers and organize the necessary technical, domain, process and behavioral training as per the need of the account and organization. 6
• Management of project teams, including development of skill set, assisting in the selection of team members and take part in appraisals of managers and team members.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.