Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead Consultant, Project Manager
Responsibilities
The primary responsibilities of this role include cross-functional project management and leadership, with a focus on overseeing IT initiatives involving diverse teams from various company departments, divisions, external vendors, and consultants.
This position will lead multi-team projects, coordinating work and providing appropriate communication to all project stakeholders and especially to high-level management in order to ensure successful project completion and compliance of Service Level Agreements (SLA).
This position will recommend project structure and processes to meet new and challenging business needs using advanced project management skills and a variety of project methodologies and techniques.
This position will also be responsible for maintaining relationships with major external customers and sales personnel, prioritizing their project work and acting as a product and/or system expert in handling complex design activities.
This position functions somewhat differently in each of the departments in which it functions.
In Decisioning IT, Project Management, the incumbents offer project management services within the DE IT department on a variety of different projects and solutions within the Decision Edge platform.
Act as a project management expert by proposing, developing, promoting and rolling out new world-class project management processes, tools and techniques
Lead major cross functional, multi-dimensional projects by directing and overseeing the work done by others in project administration, issue resolution and escalating them when necessary, managing project budgets, and ensuring that project communication exceeds stakeholder needs using expert skills in meeting leading, presentations and problem solving.
Interface with high level management on all project related issues, changes, reporting and impacts ensuring that comprehensive information is provided to all stakeholders in a timely manner. Work with other organizations to prioritize their project work.
Ensure that standard project processes are developed or customized for each major project so that changes to project scope, requirements, resources, functionality and risk are monitored, documented and communicated to all project stakeholders in a timely manner.
Propose new and improved project, business and company standards while following all existing standards where they apply.
Ensure that post implementation support is provided for complex projects and/or products that have been developed or enhanced to ensure that they are working effectively and efficiently and that customers ' needs are addressed in a timely manner and SLA’s are complied 100%.
Interface with customers and sales personnel on complex IT requests, developing and understanding the customers' business, defining business problems, and devising solutions to system and product related problems and issues, using expert knowledge of products and /or systems to develop detailed specifications to resolve those business issues and problems.
Perform other related duties as assigned.
Qualifications we seek in you
Minimum Qualifications / Skills
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Project Management certification or successful completion of a recognized project management curriculum is required.
With relevant IT work experience, including managing projects.
Experience with projects in multiple technologies and functions.
Breadth: Middle level management. Works under general direction of senior level management. Responsible for the management of one or more medium to large-sized, moderately to highly complex projects. Typically manages and mentors project leaders and project management staff.
Preferred Qualifications/ Skills
Passionate about making impact with your viewpoint backed by analysis and data
Passionate to take up challenging tasks with confidence and enthusiasm
Ready to take up new initiatives and ownership of tasks undertaken
Eye for precision and perfection
Ability to work in teams with collaborative approach as interaction will be required across functions
Passionate to deal with people
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.