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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.

Business: CTO

Principal responsibilities

Analyze business process requirement, data model design, system design and develop the service in accordance with IT standards, under DevOps and Agile principle.In depth understanding of the ServiceNow OOB modules and data model design as well as future direction, provide design guidance and governance to ensure the right design and implementation with the right balance of cost, functionality, maintainability.Provide timely production support, root cause analyses.Provide professional consultancy and support timely for users' queries or requests.Maintain close communication with other IT teams and coordinate IT related stakeholder activities.Actively engage in continuous improvement objectives defined by the IT Service Management controls.Take ownership of assigned tasks and execute them as per agreed timelines and with minimal supervision.