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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.

Business: WPB Technology

Principal responsibilities

DevOps Integration: Foster a DevOps culture by promoting collaboration between development and operations teams. Oversee the implementation and management of CI/CD pipelines to ensure smooth, automated deployment processes.Change Management: Oversee the change control process, ensuring that all changes are assessed for risk, approved, and implemented with minimal disruption to services.Incident Management: Directly manage incident response activities, leading investigations and resolution efforts for operational disruptions. Utilize root cause analysis to mitigate future incidents and enhance operational resilience.Deployment Oversight: Plan and coordinate software and system deployments, ensuring that all activities align with established schedules and quality standards.Environment Patch Management: Manage the scheduling and execution of environment patching and updates, ensuring that all systems are secure and up-to-date with the latest security protocols.Proactive Monitoring Performance Management: Utilize advanced monitoring tools to oversee operational performance metrics. Ensure the digital security platform remains high-availability and reliable under varying loads.Automation Efficiency Improvement: Identify opportunities for process optimization through automation of routine operations. Implement practices that enhance workflow efficiency, reduce manual intervention, and increase overall reliability.Team Collaboration Support: Work closely with development, security, and IT teams to ensure operational alignment, providing guidance and support for operational processes.Documentation Compliance: Maintain comprehensive documentation for all operational procedures and ensure compliance with security policies and industry standards.