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We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.

Business:Wealth Personal Banking IT

Principal responsibilities

Reporting to the ASP WPB Regional QA Testing Lead within WPB Channels Transformation and accountable for leading, managing and driving the evolution of the testing / QA function/discipline for deliverables and activities within China location and delivery center as Agile and DevOps ways of working are further adopted. The role holder will be part of the broader ASP WPB Channels Transformation QA Test capability, bringing together traditional Technology and Business Testing and Quality functions to drive effective and efficient ways of working whilst continuing to deliver quality product to our customers. The role holder will ensure that all changes across the WPB Channels Transformation Portfolio meet the business criteria and customer requirements, to ensure quality of deliverables and best in class experience.Provide leadership of a strong horizontal testing capability of internal staff and vendor engagements of multiple initiatives delivered both to China and other markets across Asia Pacific and beyond.Building a high performance team in accordance with the principles of the QA Test capability in WPB Channels TransformationSupervision and direct leadership of WPB Channels Transformation QA Test capability in ChinaEscalation point for project issues and concernsSupporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers.Contribution to the delivery of all flagship Group Transformation Programmes specifically those in WPB Channels Transformation and the broader WPB (Customer Products landscape)Management and leadership across the testing horizontal in China for the Business headcount within WPB Channels Transformation QA TestOversee internal business user engagement in business acceptance activity, particularly with internal facing applications.Oversee and Lead transition to agile within the testing disciplineWork with external data sources and industry trends to ensure that cross browser and device coverage accurately reflects customer usage, standardizing this but accounting for any specific regional anomalies. Direct Leadership of up to 20 FTE (@ GCB5-6 grade) and indirect leadership of vendor and partner resource that is part of the capability in China. Management of business acceptance activity for the CTB/RTB portfolio of projects and initiatives across WPB Channels Transformation
Indirect leadership of resources and specialists across other functions and organizations (where work is outsourced including business users and agency resources).Define and implement training and development plan for own team and encompassing accreditation with robust approach to performance management that leads to high performance culture.Operate within WPB QA Testing and broader Channels Transformation governance structuresIdentification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate.Develop clear governance procedures within the QA Test discipline.Support audit / independent programme assessments as required.Ensure HSBC is not put at any operational or reputational Risk.